Customer Service Representative
4 weeks ago
We are seeking a motivated and customer-focused individual to join our team as a Colleague in our Forest Park Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and helping our customers find what they need.
Key Responsibilities
• Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
• Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice on our products and services.
• Work collaboratively with colleagues to achieve sales targets and maintain a clean and organized store environment.
• Participate in visual merchandising and store displays to create an engaging and welcoming shopping experience for customers.
• Maintain accurate records and reports, including sales data and customer feedback.
What We Offer
• Competitive hourly rate, with opportunities for pay increases and bonuses.
• A comprehensive training program to develop your skills and knowledge in customer service, sales, and store operations.
• Opportunities for career progression and professional development within the company.
• A supportive and inclusive work environment, with a focus on diversity, equity, and inclusion.
• Access to exclusive discounts and benefits, including a Colleague Clubcard and employee discounts on Tesco products and services.
About Us
Tesco is a leading retailer with a commitment to serving our customers, communities, and planet. We strive to create a workplace that is inclusive, diverse, and supportive of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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