Global Membership Development Manager
17 hours ago
Estimated Salary: $58,000 - $68,000 per year
The Global Membership Development Manager plays a crucial role in driving the growth and development of our membership community. This position offers a challenging opportunity for individuals looking to make a significant impact on our organisation's global reach and enhance their skills and expertise in membership management and customer service.
Key Responsibilities:
- Membership Strategy: Develop and implement effective membership strategies to drive growth and engagement within the membership community.
- Customer Service: Provide assistance to members via phone and email, addressing inquiries and resolving issues in a professional and courteous manner.
- Communication Collaboration: Work closely with the Communications team to produce effective email communication with members, ensuring the relevant website content is up to date and reflects the organisation's global membership community.
- Office Organisation: Maintain an organised office environment that supports efficient operations and contributes to a positive work experience.
- Effective Communication: Demonstrate strong phone etiquette and communication skills, both written and verbal, to effectively engage with members and stakeholders.
This role requires a high level of creativity, excellent problem-solving skills and the ability to work collaboratively as part of a team.
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