Customer Engagement Specialist for Global Retailer

1 week ago


SouthendonSea, Southend-on-Sea, United Kingdom DNA Recruit Full time
Job Description

About the Role:

We are seeking a skilled CUSTOMER ENGAGEMENT SPECIALIST to join our team at DNA Recruit.

Job Summary:

The Customer Engagement Specialist will focus on developing and implementing customer engagement strategies for a leading global retailer. This is an exciting opportunity to work with a well-established brand and contribute to the growth of their mobile app.

Main Responsibilities:

  • Create new ways to engage customers and encourage them to use the mobile app.
  • Improve customer interactions using data-driven insights to refine approaches.
  • Collect customer feedback and behavior data to inform strategic goals, regulations, and ethical standards.
  • Analyze customer groups and stages in their journey to provide more value and gain deeper insights.

Requirements:

To be successful in this role, you will need experience as a CRM specialist, strong analytical skills, and excellent communication abilities.

What We Offer:

  • A competitive salary of up to £25000 per annum.
  • Up to £250 in vouchers for referrals who pass their probationary period.
  • Opportunities for professional growth and development within a dynamic recruitment agency.

About Us:

DNA Recruit delivers expert recruitment solutions across various industries, including retail, technology, and marketing. Our team provides insightful guidance and credible introductions to support clients' hiring needs.


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