Customer Engagement Specialist for Global Retailer
1 week ago
About the Role:
We are seeking a skilled CUSTOMER ENGAGEMENT SPECIALIST to join our team at DNA Recruit.
Job Summary:
The Customer Engagement Specialist will focus on developing and implementing customer engagement strategies for a leading global retailer. This is an exciting opportunity to work with a well-established brand and contribute to the growth of their mobile app.
Main Responsibilities:
- Create new ways to engage customers and encourage them to use the mobile app.
- Improve customer interactions using data-driven insights to refine approaches.
- Collect customer feedback and behavior data to inform strategic goals, regulations, and ethical standards.
- Analyze customer groups and stages in their journey to provide more value and gain deeper insights.
Requirements:
To be successful in this role, you will need experience as a CRM specialist, strong analytical skills, and excellent communication abilities.
What We Offer:
- A competitive salary of up to £25000 per annum.
- Up to £250 in vouchers for referrals who pass their probationary period.
- Opportunities for professional growth and development within a dynamic recruitment agency.
About Us:
DNA Recruit delivers expert recruitment solutions across various industries, including retail, technology, and marketing. Our team provides insightful guidance and credible introductions to support clients' hiring needs.
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