Membership Coordinator Specialist
5 days ago
Estimated Salary: $55,000 - $65,000 per year
The Membership Coordinator Specialist plays a critical role in maintaining the accuracy of our membership records and delivering exceptional customer service to our members. This position offers a dynamic opportunity for individuals looking to contribute positively to our organisation's global membership community and enhance their skills and expertise in membership management and customer service.
Key Responsibilities:
- Membership Database Management: Ensure all membership records are up-to-date and accurate, providing timely and efficient access to information.
- Customer Service: Provide assistance to members via phone and email, addressing inquiries and resolving issues in a professional and courteous manner.
- Communication Collaboration: Work closely with the Communications team to produce effective email communication with members, ensuring the relevant website content is up to date and reflects the organisation's global membership community.
- Office Organisation: Maintain an organised office environment that supports efficient operations and contributes to a positive work experience.
- Effective Communication: Demonstrate strong phone etiquette and communication skills, both written and verbal, to effectively engage with members and stakeholders.
This role requires a high level of attention to detail, excellent organisational skills and the ability to work collaboratively as part of a team.
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