Vehicle Rental Specialist

1 week ago


New Alresford, Hampshire, United Kingdom Thrifty Car & Van Rental Full time
Job Description

Thrifty Car & Van Rental seeks a skilled Customer Service Representative to join our team


About the Position:

We are looking for a highly motivated and customer-focused individual to provide exceptional service in our busy car rental branch. This exciting opportunity involves managing customer expectations, completing daily tasks efficiently, and delivering outstanding customer service.

Main Responsibilities:

  • Identify and Meet Customer Needs: Determine and meet customer requirements to deliver exceptional service and exceed expectations.
  • Coordinate Rental Processes: Coordinate and facilitate the delivery and collection of rental vehicles to designated locations.
  • Administrative Tasks: Complete daily tasks efficiently and accurately to maintain high standards.
  • Customer Service and Compliance: Provide exceptional customer service, manage the rental process, and consistently comply with company procedures.

Requirements:

  • Excellent Communication Skills: Deliver exceptional customer service through effective communication and interpersonal skills.
  • Administrative Skills: Strong administrative skills, including proficiency in computer systems.
  • Full Driving License: Hold a full driving license (held for at least 12 months).

About Thrifty Car & Van Rental:

As one of the leading rental companies in the UK, we offer a range of benefits, including a competitive salary, company pension scheme, and employee discount scheme. If you are a motivated and customer-focused individual, we would love to hear from you



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