Vehicle Rental Specialist
1 week ago
Thrifty Car & Van Rental seeks a skilled Customer Service Representative to join our team
About the Position:
We are looking for a highly motivated and customer-focused individual to provide exceptional service in our busy car rental branch. This exciting opportunity involves managing customer expectations, completing daily tasks efficiently, and delivering outstanding customer service.
Main Responsibilities:
- Identify and Meet Customer Needs: Determine and meet customer requirements to deliver exceptional service and exceed expectations.
- Coordinate Rental Processes: Coordinate and facilitate the delivery and collection of rental vehicles to designated locations.
- Administrative Tasks: Complete daily tasks efficiently and accurately to maintain high standards.
- Customer Service and Compliance: Provide exceptional customer service, manage the rental process, and consistently comply with company procedures.
Requirements:
- Excellent Communication Skills: Deliver exceptional customer service through effective communication and interpersonal skills.
- Administrative Skills: Strong administrative skills, including proficiency in computer systems.
- Full Driving License: Hold a full driving license (held for at least 12 months).
About Thrifty Car & Van Rental:
As one of the leading rental companies in the UK, we offer a range of benefits, including a competitive salary, company pension scheme, and employee discount scheme. If you are a motivated and customer-focused individual, we would love to hear from you
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