Customer Service and Sales Operations Specialist
4 days ago
As a key member of the sales team at Burton Bolton & Rose Recruitment Services Ltd, we are seeking a highly organized Customer Service and Sales Operations Specialist to join our dynamic office.
We are looking for an exceptional candidate with strong customer service skills and experience in managing orders from start to finish. Your primary responsibility will be to ensure seamless order management, including handling phone and email orders, setting up customer order details on our computer system, allocating stock, and arranging deliveries.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues alike. You will also be responsible for upselling and cross-selling opportunities to maximize sales revenue. We offer a competitive salary of approximately £25,000 per annum, depending on experience.
Key responsibilities include:
- Managing customer orders from stage to delivery.
- Handling phone and email orders.
- Setting up customer order details on the computer system.
- Upselling and cross-selling for maximum sales revenue.
- Allocating stock and arranging deliveries.
We require a highly motivated and detail-oriented individual who is able to work under pressure and maintain accurate records. If you are a team player with excellent customer service skills, we encourage you to apply.
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