Wholesale Customer Service Operations Specialist

1 day ago


London, Greater London, United Kingdom Success Talent Full time

We are seeking a highly organized Wholesale Customer Service Operations Specialist to support the wholesale team at Success Talent. This role is responsible for driving sales, meeting targets and maximizing profit by providing efficient administrative support.

The successful candidate will manage order book transactions for all customers, acting as a liaison to ensure outstanding levels of service are provided. Key responsibilities include working with internal stakeholders to ensure effective communication, completing retailer data templates, checking portals for accurate stock levels, ensuring accurate order entry, managing transfer orders for consignment customers, and overseeing sample sales.

This role requires strong process-driven skills, with the ability to multitask, problem-solve and work under pressure. Excellent interpersonal skills are essential for building relationships internally and externally.

Key Responsibilities
  • Support the wholesale team in driving sales and meeting targets
  • Manage order book transactions for all customers
  • Act as a liaison to ensure outstanding levels of service are provided
  • Work with internal stakeholders to ensure effective communication
  • Complete retailer data templates
  • Check portals for accurate stock levels
  • Ensure accurate order entry
  • Manage transfer orders for consignment customers
  • Oversee sample sales

Salary: £30,000 - £40,000 per annum. This salary estimate is based on national averages and may vary depending on location and experience.



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