Customer Service Specialist

2 days ago


London, Greater London, United Kingdom PAIGE Full time
Customer Service Specialist

We are seeking a highly motivated and customer-focused individual to join our PAIGE team as a Customer Service Specialist. In this role, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our clients.

Key Responsibilities:

  • Assist and interact with customers in a warm and courteous manner.
  • Engage every client in an interaction that results in the highest level of client satisfaction that positively impacts both sales and service.
  • Utilize exemplary selling skills to effectively identify customer needs and close sales.
  • Support events and store pop-ups with an understanding of sales targets/plans.
  • Build key relationships with store managers and teams.

Requirements:

  • Previous retail experience or relevant customer-related experience (e.g., hospitality, etc.).
  • Excellent fashion and retail operations knowledge.
  • Proven track record in achieving sales results.
  • Strong communication skills, both verbal and written, and customer service skills.


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