Service Delivery Manager
1 month ago
We are seeking a skilled Service Delivery Manager to lead incident management and escalations from start to finish. As the main point of contact, you will ensure transparency and accountability from vendors and third-party partners.
You will oversee the operational availability of our customer platform and manage escalations to deliver outstanding service. Key responsibilities include:
- Incident Management: Own the incident resolution process from start to finish, ensuring timely and effective handling of all issues.
- Collaboration: Work closely with internal teams and external partners to ensure seamless service delivery.
- Proven vendor management experience with a track record of holding third parties accountable.
- A passion for service excellence and a commitment to continuous improvement.
Benefits include a competitive salary and benefits package, opportunities for career development and growth, and a dynamic work environment.
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IT Service Delivery Manager
4 weeks ago
Greater Manchester, United Kingdom Adria Solutions Ltd. Full timeIT Service Delivery Manager – Up to £60kOur client is seeking an experienced IT Service Delivery Manager to join their team at Adria Solutions Ltd.This is a standalone role, responsible for taking ownership of the service delivery function. The role involves working closely with vendors, holding them accountable to third parties, and building solid...
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IT Service Delivery Manager
2 weeks ago
Greater Manchester, United Kingdom ECS Resource Group Full timeIT Service Delivery Manager Location: Wigan (Hybrid) I am looking for an experienced Service Delivery Manager, working for our clients leading Managed Network IT Solutions business. The Service Delivery Manager (SDM) is a crucial role in the business, ensuring the efficient delivery of services and maintaining client satisfaction, acting as the single...
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IT Service Delivery Manager
2 weeks ago
Greater Manchester, United Kingdom ECS Resource Group Full timeIT Service Delivery ManagerLocation: Wigan (Hybrid)I am looking for an experienced Service Delivery Manager, working for our clients leading Managed Network IT Solutions business. The Service Delivery Manager (SDM) is a crucial role in the business, ensuring the efficient delivery of services and maintaining client satisfaction, acting as the single point of...
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IT Service Delivery Manager
2 weeks ago
Greater Manchester, United Kingdom ECS Resource Group Full timeIT Service Delivery Manager Location: Wigan (Hybrid) I am looking for an experienced Service Delivery Manager, working for our clients leading Managed Network IT Solutions business. The Service Delivery Manager (SDM) is a crucial role in the business, ensuring the efficient delivery of services and maintaining client satisfaction, acting as the single...
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IT Service Delivery Manager
2 weeks ago
Greater Manchester, United Kingdom ECS Resource Group Full timeIT Service Delivery Manager Location: Wigan (Hybrid) I am looking for an experienced Service Delivery Manager, working for our clients leading Managed Network IT Solutions business. The Service Delivery Manager (SDM) is a crucial role in the business, ensuring the efficient delivery of services and maintaining client satisfaction, acting as the single...
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IT Service Delivery Manager
2 weeks ago
Greater Manchester, United Kingdom ECS Resource Group Full timeIT Service Delivery ManagerLocation: Wigan (Hybrid)I am looking for an experienced Service Delivery Manager, working for our clients leading Managed Network IT Solutions business. The Service Delivery Manager (SDM) is a crucial role in the business, ensuring the efficient delivery of services and maintaining client satisfaction, acting as the single point of...
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IT Service Delivery Manager
2 weeks ago
Greater Manchester, United Kingdom ECS Resource Group Full timeIT Service Delivery Manager Location: Wigan (Hybrid) I am looking for an experienced Service Delivery Manager, working for our clients leading Managed Network IT Solutions business. The Service Delivery Manager (SDM) is a crucial role in the business, ensuring the efficient delivery of services and maintaining client satisfaction, acting as the single...
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IT Service Delivery Manager
4 weeks ago
Greater Manchester, United Kingdom ECS Resource Group Full timeJob DescriptionAt ECS Resource Group, we are seeking an experienced Service Delivery Manager to join our team. The successful candidate will be responsible for managing client relationships, ensuring that clients receive the services they expect, and addressing any issues or concerns that may arise during service delivery.Main Responsibilities:Client...
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IT Service Delivery Manager
2 weeks ago
Greater Manchester, United Kingdom ECS Resource Group Full timeIT Service Delivery Manager Location: Wigan (Hybrid) I am looking for an experienced Service Delivery Manager, working for our clients leading Managed Network IT Solutions business. The Service Delivery Manager (SDM) is a crucial role in the business, ensuring the efficient delivery of services and maintaining client satisfaction, acting as the single...
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IT Service Delivery Manager
2 weeks ago
Greater Manchester, United Kingdom ECS Resource Group Full timeIT Service Delivery Manager Location: Wigan (Hybrid) I am looking for an experienced Service Delivery Manager, working for our clients leading Managed Network IT Solutions business. The Service Delivery Manager (SDM) is a crucial role in the business, ensuring the efficient delivery of services and maintaining client satisfaction, acting as the single...
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IT Service Delivery Manager
1 month ago
Greater Manchester, United Kingdom ECS Resource Group Full timeJob Title: IT Service Delivery ManagerAt ECS Resource Group, we are seeking an experienced IT Service Delivery Manager to join our team. The successful candidate will be responsible for ensuring the efficient delivery of services and maintaining client satisfaction.Main Responsibilities:Client Relationship Management: Manage client relationships, ensuring...
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IT Service Delivery Manager
4 weeks ago
Greater Manchester, United Kingdom ECS Resource Group Full timeJob Title: IT Service Delivery ManagerLocation: ECS Resource GroupJob Type: Full-timeSalary: CompetitiveHours of Work: 40 hours per weekJob Description:We are seeking an experienced IT Service Delivery Manager to join our team at ECS Resource Group. The successful candidate will be responsible for managing client relationships, ensuring that clients receive...
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IT Service Delivery Manager
4 weeks ago
Greater Manchester, United Kingdom ECS Resource Group Full timeAt ECS Resource Group, we are seeking an experienced Service Delivery Manager to join our team. The successful candidate will be responsible for managing client relationships, ensuring that clients receive the services they expect, and addressing any issues or concerns that may arise during service delivery.Main Responsibilities:Client Relationship...
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Service Delivery Manager
4 weeks ago
Greater Manchester, United Kingdom Adria Solutions Ltd. Full timeService Delivery ManagerAdria Solutions Ltd. is seeking a skilled Service Delivery Manager to lead incident management and escalations from start to finish. As the main point of contact for all incidents, you will ensure transparency and accountability from vendors and third-party partners.You will oversee the operational availability of our customer...
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IT Service Delivery Manager
1 month ago
Greater Manchester, United Kingdom Michael Page (UK) Full timeJob Title: IT Service Delivery ManagerAbout the Role:We are seeking an experienced IT Service Delivery Manager to join our team at Michael Page (UK). As a key member of our IT department, you will be responsible for overseeing the delivery of exceptional IT support services to our clients. This is a fantastic opportunity to work closely with key business...
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IT Service Delivery Manager
2 weeks ago
Greater Manchester, United Kingdom ECS Resource Group Full timeJob Title: IT Service Delivery ManagerAt ECS Resource Group, we are seeking an experienced IT Service Delivery Manager to join our team. The successful candidate will be responsible for ensuring the efficient delivery of services and maintaining client satisfaction.Main Responsibilities:Client Relationship Management: Manage client relationships, ensuring...
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Service Delivery and Service Desk Manager
1 month ago
Greater Manchester, United Kingdom Travel Counsellors Full timeService Manager Role OverviewWe're seeking an experienced Service Manager to lead and inspire multi-disciplinary teams in delivering exceptional customer service and service performance. As Service Manager, you will oversee and manage customer service and support operations in the Technology Department, leading teams to provide high-quality service to our...
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IT Service Delivery Director
18 hours ago
Greater Manchester, United Kingdom Talentbank Technology Partners Full time £45,000 - £55,000Job Title: IT Service Delivery DirectorTalentbank Technology Partners seeks an experienced IT Service Delivery Director to lead our client-facing team in delivering high-quality services to our clients.Key Responsibilities:Client Relationship Management: Build and maintain strong relationships with our clients to understand their needs and deliver tailored...
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IT Service Delivery Professional
2 days ago
Greater Manchester, United Kingdom Talentbank Technology Partners Full time £45,000 - £55,000IT Service Delivery Professional - WiganAn experienced IT Service Delivery Professional is sought for a client based in Wigan. The business is investing in their team to ensure a high service level is delivered to their ever-growing customer base. The Service Delivery Professional will; Focus on Client RelationshipsService Quality AssuranceService...
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Information Technology Service Delivery Manager
2 months ago
Greater Manchester, United Kingdom ECS Resource Group Full timeIT Service Delivery ManagerLocation: WiganSalary: 50 – 55’000Hours of Work: Hours as required; based on site a 40 hours per week. Inclusion in out of hours rota as and when requiredI am looking for an experienced Service Delivery Manager, working for our clients leading Managed Network IT Solutions business. The Service Delivery Manager (SDM) is a...