Guest Services Coordinator

2 months ago


Manchester, United Kingdom Alchemy Global Talent Solutions Full time

We are seeking a skilled Guest Services Executive to join our team at Alchemy Global Talent Solutions. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and driving business growth.

Key Responsibilities:

  • Collaborate with other Guest Services Executives to develop and implement high-end guest services strategies
  • Adopt and maintain internal communication programs to foster open liaison with guests
  • Support Account Managers with various tasks, including hotel searches and accommodation bookings
  • Resolve client and guest maintenance issues in a timely and professional manner
  • Identify areas for process improvement and develop innovative solutions for stakeholders
  • Prepare and send accommodation extension requests and move-out instructions
  • Update property information in our internal database upon request from Account Managers

Requirements:

  • Excellent customer service skills with the ability to problem-solve and think critically
  • Previous Guest Services experience is highly desirable
  • A positive and professional attitude with excellent communication skills, both written and verbal
  • Ability to thrive in a fast-paced environment and remain calm under pressure
  • Strong IT skills across the Microsoft suite, including Word and Excel


  • Manchester, United Kingdom Rapport Guest Services Full time

    Job Introduction **We are delighted to be recruiting a Guest Services Ambassador to join a brand-new Rapport team at our client's offices located in Manchester. **Our client is a UK is a leading IT company which brings together the right technology & expertise to solve your most complex organisational challenges. **_This is a full-time, permanent role (40...


  • Manchester, United Kingdom Rapport Guest Services Full time

    Job Introduction We are recruiting **Guest Services Ambassador** to join our Rapport team at one of our prestigious client offices in **Manchester**. The client is one of the Big Four Accountancy firms in the world, and you will play a crucial role in delivering a 5* memorable experience to our clients, guests, visitors, and key stakeholders. **_This is a...


  • Manchester, United Kingdom Rapport Guest Services Full time

    Job Introduction We are recruiting **Guest Services Ambassador** to join our Rapport team at one of our prestigious client offices in **Manchester**. The client is one of the Big Four Accountancy firms in the world, and you will play a crucial role in delivering a 5* memorable experience to our clients, guests, visitors, and key stakeholders. **_This is a...


  • Manchester, United Kingdom Alchemy Global Talent Solutions Full time

    Guest Services CoordinatorWe are seeking a highly skilled Guest Services Coordinator to join our team at Alchemy Global Talent Solutions. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless communication with our clients and guests.Key Responsibilities:Collaborate with Guest...


  • Manchester, United Kingdom Alchemy Global Talent Solutions Full time

    Guest Services CoordinatorWe are seeking a highly skilled Guest Services Coordinator to join our team at Alchemy Global Talent Solutions. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless communication with our clients and guests.Key Responsibilities:Collaborate with Guest...

  • Guest Service Manager

    2 weeks ago


    Manchester, United Kingdom Heeton UK Full time

    Job Title: Guest Service ManagerHeeton UK is seeking a highly skilled Guest Service Manager to join our team in Manchester. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of service are maintained.Key Responsibilities:Liaise with Housekeeping and Maintenance...

  • Guest Service Manager

    1 month ago


    manchester, United Kingdom Heeton UK Full time

    When guests enter one of our hotels, they walk into a genuinely memorable experience. As Guest Service Manager youll deliver this through managing all aspects of the front office ensuring high standards are maintained. Youll also create a warm atmosphere that makes our guests feel at home in any location. This position is part of the Front office team and is...

  • Guest Service Agent

    5 months ago


    Manchester, United Kingdom Trafford Hall Hotel Full time

    To welcome guests in a friendly and professional manner and assist them with their seating arrangements - To take orders from guests and ensure that all orders are correctly prepared and delivered in a timely manner - To upsell food and beverage items and make recommendations to guests - To handle payments and maintain accurate cash handling procedures - To...


  • Manchester, United Kingdom Hampton by Hilton Manchester Northern Quarter Full time

    JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the...

  • Guest Service Manager

    3 weeks ago


    Manchester, Greater Manchester, Greater Manchester, United Kingdom Heeton UK Full time

    When guests enter one of our hotels, they walk into a genuinely memorable experience. As Guest Service Manager youll deliver this through managing all aspects of the front office ensuring high standards are maintained. Youll also create a warm atmosphere that makes our guests feel at home in any location. This position is part of the Front office team and is...

  • Corporate Receptionist

    5 months ago


    Manchester, United Kingdom Rapport Guest Services Full time

    Job Introduction **We are looking for a brilliant Receptionist to join our team based in Manchester. Delivering award winning service to our clients and their guests. Offering a one-stop-shop service from reservation through to client journey experience** Our client is a multinational professional services network, and one of the Big Four accounting...


  • Manchester, United Kingdom Chaos Karts Full time

    Working Hours: 35 hours - Hours/days will vary based on business demand We are looking for fun, dynamic, and friendly personality to join our Guest Services team. You will be self-motivated, able to work independently or as part of a team. You must be flexible and able to work a variety of shifts, including weekends and holidays. You will adopt an...

  • Guest Service Agent

    5 months ago


    Manchester, United Kingdom Holiday Inn Manchester West Full time

    '''Duties''' - Greet and welcome guests in a friendly and professional manner - Provide exceptional customer service to ensure guest satisfaction - Assist guests with check-in and check-out procedures - Answer phone calls and respond to guest inquiries - Handle guest requests and resolve any issues or complaints promptly - Maintain a clean and organized...


  • Manchester, United Kingdom Holiday Inn Manchester West Full time

    **Guest Service Assistant** **JOB OVERVIEW** **Line Manager**: Gust Service Managers / Duty Manager **Job Purpose/Summary**: A Guest Service Assistant (GSA) delivers an exceptional experience for all guests visiting Holiday Inn Manchester-West and provides service factors which show they care by making guests feel completely comfortable - like they are a...


  • Manchester, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Hampton by Hilton Manchester Northern Quarter. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key...


  • Manchester, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Hampton by Hilton Manchester Northern Quarter. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key...


  • Manchester, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Hampton by Hilton Manchester Northern Quarter. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key...


  • Manchester, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Hampton by Hilton Manchester Northern Quarter. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key...


  • Manchester, United Kingdom RBH Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team at Hampton by Hilton Manchester Northern Quarter. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key...


  • Manchester, United Kingdom Little Lion Entertainment Full time

    **Guest Services Executive - Little Lion Entertainment** Location: Manchester Reporting to: Guest Services Manager Working Hours: 20 hours - Hours/days will vary based on business demand The Role We are looking for fun, dynamic, and friendly personalities to join our Guest Services team. You will be self-motivated, able to work independently or as part...