Guest Service Agent
5 months ago
'''Duties'''
- Greet and welcome guests in a friendly and professional manner
- Provide exceptional customer service to ensure guest satisfaction
- Assist guests with check-in and check-out procedures
- Answer phone calls and respond to guest inquiries
- Handle guest requests and resolve any issues or complaints promptly
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records
- Collaborate with other hotel staff to ensure a seamless guest experience
'''Experience'''
- Previous experience in guest services or hospitality preferred
- Strong communication skills, both verbal and written
- Excellent phone etiquette and customer service skills
- Ability to multitask and prioritize tasks effectively
- Bilingual or multilingual skills are a plus
As a Guest Service Agent, you will be the first point of contact for our guests, providing them with exceptional service throughout their stay. Your friendly demeanor, attention to detail, and ability to handle various tasks simultaneously will contribute to the overall success of our hotel. Join our team and be part of creating memorable experiences for our guests.
**Job Type**: Part-time
**Salary**: £10.36-£10.66 per hour
Expected hours: 4 per week
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- Day shift
- Overtime
- Weekend availability
Ability to Commute:
- Manchester, M5 4LT (required)
Ability to Relocate:
- Manchester, M5 4LT: Relocate before starting work (required)
Work Location: In person
-
Guest Service Agent
4 weeks ago
Manchester, United Kingdom Valor Hospitality Europe Full timeGuest Service Agent - Manchester 23,795.20 per Annum / 11.44 per Hour, 40 hours per Week (5 days)Are you able to create genuine connection with people and provide moments of delight? If you are answering YES, then we want to hear from you. We are recruiting for Guest Services Agents to join our Front Office team. You will be making our guests feel...
-
Guest Service Agent
4 weeks ago
Manchester, United Kingdom Valor Hospitality Europe Full timeGuest Service Agent - Manchester 23,795.20 per Annum / 11.44 per Hour, 40 hours per Week (5 days)Are you able to create genuine connection with people and provide moments of delight? If you are answering YES, then we want to hear from you. We are recruiting for Guest Services Agents to join our Front Office team. You will be making our guests feel...
-
Guest Service Agent
5 months ago
Manchester, United Kingdom Holiday Inn Manchester West Full time**About us** Holiday Inn Manchester West is a small business in Manchester, M5 4LT. We are professional, agile, professional, and our goal is to deliver exceptional service to all the guests and public who use our facilities. At IHG, we value all our guests and create a memorable experience by living through true hospitality services.. Our work environment...
-
Guest Service Representative
3 weeks ago
Manchester, United Kingdom Valor Hospitality Europe Full timeGuest Service AgentWe are seeking a skilled Guest Service Agent to join our Front Office team at Valor Hospitality Europe. As a key member of our team, you will be responsible for creating a warm and welcoming experience for our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide exceptional customer service to guests,...
-
Guest Service Representative
3 weeks ago
Manchester, United Kingdom Valor Hospitality Europe Full timeGuest Service AgentWe are seeking a skilled Guest Service Agent to join our Front Office team at Valor Hospitality Europe. As a key member of our team, you will be responsible for creating a warm and welcoming experience for our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide exceptional customer service to guests,...
-
Guest Service Representative
4 weeks ago
Manchester, United Kingdom Valor Hospitality Europe Full timeGuest Service Agent OpportunityWe are seeking a skilled Guest Service Agent to join our Front Office team at Valor Hospitality Europe. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring our guests feel welcome and cared for during their stay.Key Responsibilities:Provide genuine connection with...
-
Guest Service Representative
4 weeks ago
Manchester, United Kingdom Valor Hospitality Europe Full timeGuest Service Agent OpportunityWe are seeking a skilled Guest Service Agent to join our Front Office team at Valor Hospitality Europe. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring our guests feel welcome and cared for during their stay.Key Responsibilities:Provide genuine connection with...
-
Guest Service Ambassador
2 weeks ago
Manchester, United Kingdom Valor Hospitality Europe Full timeGuest Service Agent OpportunityWe are seeking a skilled Guest Service Agent to join our Front Office team at Valor Hospitality Europe. As a key member of our team, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-ins and check-outs, and providing personalized support to our valued customers.Key...
-
Guest Services Ambassador
5 months ago
Manchester, United Kingdom Rapport Guest Services Full timeJob Introduction **We are delighted to be recruiting a Guest Services Ambassador to join a brand-new Rapport team at our client's offices located in Manchester. **Our client is a UK is a leading IT company which brings together the right technology & expertise to solve your most complex organisational challenges. **_This is a full-time, permanent role (40...
-
Guest Services Ambassador
5 months ago
Manchester, United Kingdom Rapport Guest Services Full timeJob Introduction We are recruiting **Guest Services Ambassador** to join our Rapport team at one of our prestigious client offices in **Manchester**. The client is one of the Big Four Accountancy firms in the world, and you will play a crucial role in delivering a 5* memorable experience to our clients, guests, visitors, and key stakeholders. **_This is a...
-
Guest Services Ambassador
5 months ago
Manchester, United Kingdom Rapport Guest Services Full timeJob Introduction We are recruiting **Guest Services Ambassador** to join our Rapport team at one of our prestigious client offices in **Manchester**. The client is one of the Big Four Accountancy firms in the world, and you will play a crucial role in delivering a 5* memorable experience to our clients, guests, visitors, and key stakeholders. **_This is a...
-
Guest Service Manager
4 weeks ago
manchester, United Kingdom Heeton UK Full timeWhen guests enter one of our hotels, they walk into a genuinely memorable experience. As Guest Service Manager youll deliver this through managing all aspects of the front office ensuring high standards are maintained. Youll also create a warm atmosphere that makes our guests feel at home in any location. This position is part of the Front office team and is...
-
Reservations Agent
5 months ago
Manchester, United Kingdom Maldron Hotel Manchester City Centre Full time**Reservations Agent** - Maldron Hotel Manchester City Centre** **We have a fantastic new vacancy for Reservations Agent in the excellent Maldron Hotel Manchester City Centre** **Fantastic vibrant hotel in the centre of Manchester, close to all transport links.** **Objective of the Role** Reporting to the Front Office Manager, the Reservations Agent will...
-
Guest Service Agent
5 months ago
Manchester, United Kingdom Trafford Hall Hotel Full timeTo welcome guests in a friendly and professional manner and assist them with their seating arrangements - To take orders from guests and ensure that all orders are correctly prepared and delivered in a timely manner - To upsell food and beverage items and make recommendations to guests - To handle payments and maintain accurate cash handling procedures - To...
-
Hotel Guest Service Representative
2 weeks ago
Manchester, United Kingdom Motel One Manchester-Piccadilly Full timeYour Key ResponsibilitiesAs a Front Office Agent at Motel One Manchester-Piccadilly, you will be the first point of contact for our guests, providing a warm and welcoming experience from check-in to departure. Your duties will include:Ensuring seamless guest check-in and check-out processesManaging bookings, overbookings, and optionsInvoicing and processing...
-
Reservations Agent
4 months ago
Manchester, United Kingdom Clayton Hotel Manchester Airport Full time**Reservations Agent** - Clayton Hotel Manchester Airport** **We have a fantastic new vacancy for a Reservations Agent in the excellent Clayton Hotel Manchester Airport** **With 365 bedrooms, 15 Meeting and Events Rooms plus our vibrant Aviator Bar and busy A La Carte restaurant, this is a 24/7 property where you will never be bored!** **And with many...
-
Reservations Agent
4 months ago
Manchester, United Kingdom Clayton Hotel Manchester Airport Full time**Reservations Agent** - Clayton Manchester Airport.** **We have a fantastic new vacancy for Reservations Agent in the excellent Clayton Manchester Airport.** **With 365 bedrooms, 15 Meeting and Events Rooms plus our vibrant Aviator Bar and busy A La Carte restaurant, this is a 24/7 property where you will never be bored!** **And with many more hotels in...
-
Guest Service Manager
3 weeks ago
Manchester, Greater Manchester, Greater Manchester, United Kingdom Heeton UK Full timeWhen guests enter one of our hotels, they walk into a genuinely memorable experience. As Guest Service Manager youll deliver this through managing all aspects of the front office ensuring high standards are maintained. Youll also create a warm atmosphere that makes our guests feel at home in any location. This position is part of the Front office team and is...
-
Reservation Agent
5 months ago
Manchester, United Kingdom Steakhouse UK Full time**Job Title: Reservations Agent** **Company: Etci Mehmet Steakhouse** **Location: Manchester based** **About Etci Mehmet Steakhouse**: Etci Mehmet Steakhouse is a renowned dining establishment dedicated to providing exceptional culinary experiences. Known for its exquisite cuisine and impeccable service, Etci Mehmet Steakhouse has earned a reputation for...
-
Reservations Agent
5 months ago
Manchester, United Kingdom Maldron Hotel Manchester City Centre Full time**Reservations Agent** - Maldron Manchester** **We have a fantastic new vacancy for Reservations Agent in the excellent Maldron Manchester.** **Fantastic Modern Hotel in the heart of Manchester.** **Objective of the Role** Reporting to the Reservation Manager, the Reservations Agent will be the first point of contact for our guests. It is of utmost...