Permanent Complaints Handler
2 weeks ago
As a Customer Service Executive, you will be the central point of contact for any complaints coming into the business. You will investigate these from start to finish, ensuring service level agreements are exceeded.
The complaints will be email and telephone based, where you will evaluate them accordingly and make sure guidelines and processes are adhered to. Additionally, you will analyse data and report any trends to improve the customer experience.
Required Skills and Qualifications
Complaints experience is desirable; however, the business can be open to customer service experience. An excellent telephone manner, strong commitment to client care, and passion for the customer experience are essential requirements for this role.
-
Claims Handler
2 weeks ago
Leeds, Leeds, United Kingdom Direct Line Insurance Group Full timeRole OverviewIn this dynamic role as an RTA Litigation Claims Handler, you will be based at our Leeds office, working on a full-time, permanent contract. Your primary responsibility will be to provide exceptional customer service and deliver accurate legal advice in line with our policies and procedures.We expect you to demonstrate a highly professional...
-
Commercial Account Handler
1 week ago
Leeds, Leeds, United Kingdom Aston Charles Full timeWe are looking for an exceptional Commercial Account Handler to join our team in West Yorkshire.This is a permanent role with a competitive salary range of £30,000 - £39,999 per annum, plus benefits.The successful candidate will assist in managing client portfolios, providing support to Credit Insurance Account Executives and Directors, and ensuring...
-
Claims Handler
12 hours ago
Leeds, Leeds, United Kingdom Direct Line Group Full timeAbout Direct Line GroupDirect Line Group is a leading provider of insurance and legal services in the UK. Our mission is to make law easy and accessible to everyone. We provide legal services to over 50,000 customers each year, including personal injury, employment, property, inheritance, and contract litigation.We have several fantastic opportunities within...
-
Personal Injury Case Handler
2 weeks ago
Leeds, Leeds, United Kingdom Douglas Scott Legal Recruitment Full timeWe are currently looking for a skilled RTA/Personal Injury Claims Handler to join our team in Leeds.Role SummaryThis full-time and permanent position involves reporting to a Team Leader within the dedicated RTA team.You will be responsible for handling a mixed caseload of OIC, MOJ, complex, Fast Track claims along with Part 8 Litigated cases.Key...
-
RTA Personal Injury Handler
2 weeks ago
Leeds, Leeds, United Kingdom Direct Line Insurance Group plc Full timeAre you a motivated and organized individual looking for a challenging role in a fast-paced environment? Direct Line Insurance Group plc is seeking an RTA Personal Injury Handler to join their team in Leeds. This full-time and permanent position involves handling a variety of tasks related to personal injury claims, including assessing damages and...
-
Complaints Resolution Expert
1 week ago
Leeds, Leeds, United Kingdom QBE Insurance Group Full timeJob DescriptionCompany OverviewQBE Insurance Group is an international insurer and reinsurer with a local presence in 27 countries. Our purpose is to enable a more resilient future, and we achieve this by providing excellent customer service, technical expertise, and a commitment to innovation.SalaryThe salary for this role is £35,000 - £45,000 per annum,...
-
Employee Relations Specialist
2 weeks ago
Leeds, Leeds, United Kingdom Permanent Futures Full timeWe are looking for an experienced Employee Relations Specialist to join our team at Permanent Futures, a leading manufacturer in the FMCG packaging sector. As a key member of our HR department, you will be responsible for providing expert advice and support on all aspects of employee relations.About the RoleThis is an exciting opportunity for a dedicated HR...
-
Personal Injury Case Handler
2 weeks ago
Leeds, Leeds, United Kingdom CRA Consulting Full timeCRA Consulting is seeking a skilled Personal Injury Case Handler to join our team in Leeds City Centre. As a key member of our claims handling team, you will be responsible for overseeing a range of personal injury claims following road traffic accidents.Job OverviewThis is a permanent full-time position with a salary range of £25,000 to £32,000 +...
-
Claims Specialist
2 weeks ago
Leeds, Leeds, United Kingdom Douglas Scott Legal Recruitment Full timeWe are seeking a skilled RTA/Personal Injury Claims Handler to join our team in Leeds.About the RoleThis full-time and permanent position reports to a Team Leader within the dedicated RTA team.You will handle a mixed caseload of OIC, MOJ, complex, Fast Track claims along with Part 8 Litigated cases.Key Responsibilities include:Handling Fast Track RTA claims...
-
Helpdesk Support Specialist
1 week ago
Leeds, Leeds, United Kingdom Office Angels Full timeJob Overview:Temporary Customer Service Executive - Join us at Office Angels as we seek an experienced customer service professional to deliver exceptional service to our clients.Job Summary:This is a temporary position that involves handling customer inquiries, providing product information, and resolving customer complaints.Key Responsibilities:Respond to...
-
Claims Specialist
2 weeks ago
Leeds, Leeds, United Kingdom CRA Legal Full timeJob Title: RTA Claims HandlerLeeds City Centre (Hybrid Working)Salary: £25,000 - £32,000 + BenefitsContract: Full Time, PermanentRole Overview & Responsibilities:Handle a variety of cases including pre-litigated and litigated claims.Oversee fast-track personal injury claims following road traffic accidents.Manage claims, including OIC and MOJ cases.Also...
-
Helpdesk Administrator
1 week ago
Leeds, Leeds, United Kingdom Office Angels Full timeWe are seeking a highly motivated Helpdesk Administrator to join our team and provide top-class support to our customers. This temporary position offers a great opportunity to gain experience in a dynamic customer service environment.Job Summary:The successful candidate will be responsible for handling customer inquiries, providing product information, and...
-
Customer Service Coordinator
3 weeks ago
Leeds, Leeds, United Kingdom Rentokil Initial Full timeOverview:The successful candidate will join Rentokil Initial's Leeds office and work closely with various teams to deliver exceptional customer service. This is an excellent opportunity to develop your skills and knowledge in account management, customer service, and team collaboration.About the Role:We are seeking a highly organized and communicative...
-
Production Quality Assurance Manager
4 days ago
Leeds, Leeds, United Kingdom Austin Fraser Full timeAbout the Role:This exciting opportunity has arisen for a Production Quality Assurance Manager at Austin Fraser. As a key member of the team, you will be responsible for ensuring the highest standards of quality in food manufacturing.Key responsibilities include conducting factory validations, maintaining technical administration records, and managing...
-
RTA Claims Specialist
2 weeks ago
Leeds, Leeds, United Kingdom Direct Line Group Full timeAbout Our OpportunityWe are seeking an experienced RTA Litigation Claims Handler to join our team at our Leeds office, working on a full-time, permanent contract.The successful candidate will be responsible for handling OIC and Fast Track RTA claims, providing accurate legal advice and ensuring clients receive a high level of customer...
-
European Road Freight Expert
1 month ago
Leeds, Leeds, United Kingdom CV-Library Full timeLogistics Operations Coordinator WantedWe are seeking a highly skilled Logistics Operations Coordinator to join our team in Bradford. As a key member of our logistics operations, you will be responsible for managing European road freight shipments and providing exceptional customer service.The ideal candidate will have 2 years of experience in road freight...
-
Insurance Business Customer Support Specialist
3 weeks ago
Leeds, Leeds, United Kingdom Page Personnel Sales Full timeCustomer Care AdvisorA challenging role has become available for a Permanent Customer Care Advisor at a respected insurance business in Leeds. This is an excellent opportunity to work in a reputable organization, utilizing your customer service skills and passion for delivering exceptional customer experiences.The ideal candidate will have previous...
-
Food Manufacturing Specialist
6 days ago
Leeds, Leeds, United Kingdom Mach Recruitment Ltd Full timeJob SummaryMach Recruitment Ltd is seeking a skilled QA Technologist for a food manufacturing client in Leeds. This permanent role offers a competitive salary and opportunities for training and development.The ideal candidate will have a background in Food Science, Technology or a related subject, with technical experience in a food manufacturing business....
-
Business Development Associate
3 weeks ago
Leeds, Leeds, United Kingdom Rentokil Initial Full timeJob Summary:As a Business Development Associate at Rentokil Initial, you will play a crucial role in supporting the growth and success of our Key Accounts. This exciting opportunity involves working closely with our Key Account Managers, Area Support Managers, and local cell teams to ensure seamless customer service.About the Role:This is a fantastic chance...
-
Property Claims Examiner
2 weeks ago
Leeds, Leeds, United Kingdom Acumen Claims Ltd Full timeAbout the RoleAcumen Claims Ltd is seeking an experienced Building Surveyor to join their team in Leeds. The successful candidate will be responsible for handling domestic building claims, providing excellent customer service, and ensuring compliance with company policies and procedures.Main ResponsibilitiesEvaluate claim information, review circumstances,...