Helpdesk Administrator
2 days ago
We are seeking a highly motivated Helpdesk Administrator to join our team and provide top-class support to our customers. This temporary position offers a great opportunity to gain experience in a dynamic customer service environment.
Job Summary:
The successful candidate will be responsible for handling customer inquiries, providing product information, and resolving customer complaints. In addition, they will assist with after-sales support, including processing returns, exchanges, and refunds.
Key Responsibilities:
- Handling customer inquiries via phone, email, and chat, ensuring prompt and accurate responses.
- Providing product information, resolving customer complaints, and offering effective solutions to ensure customer satisfaction.
- Assisting with after-sales support, including processing returns, exchanges, and refunds.
- Maintaining a high level of knowledge about the company's products and services to provide accurate and up-to-date information to customers.
Benefits:
- Weekly pay: £11.79 per hour
- 28 days annual leave minimum
- Dedicated consultant to support your job search
- First opportunity to see permanent positions
- Access to free eyecare vouchers
- Temp of the Month awards
- Timesheets can be completed on mobile devices
- Perks at work and discount schemes
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