Helpdesk Administrator

2 days ago


Leeds, Leeds, United Kingdom Office Angels Full time

We are seeking a highly motivated Helpdesk Administrator to join our team and provide top-class support to our customers. This temporary position offers a great opportunity to gain experience in a dynamic customer service environment.

Job Summary:

The successful candidate will be responsible for handling customer inquiries, providing product information, and resolving customer complaints. In addition, they will assist with after-sales support, including processing returns, exchanges, and refunds.

Key Responsibilities:

  • Handling customer inquiries via phone, email, and chat, ensuring prompt and accurate responses.
  • Providing product information, resolving customer complaints, and offering effective solutions to ensure customer satisfaction.
  • Assisting with after-sales support, including processing returns, exchanges, and refunds.
  • Maintaining a high level of knowledge about the company's products and services to provide accurate and up-to-date information to customers.

Benefits:

  • Weekly pay: £11.79 per hour
  • 28 days annual leave minimum
  • Dedicated consultant to support your job search
  • First opportunity to see permanent positions
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Timesheets can be completed on mobile devices
  • Perks at work and discount schemes


  • Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    Are you an IT professional looking for a new challenge? Interface Recruitment UK is hiring an IT Support Analyst to join our team. Estimated salary: £29,500 per annum.About the Role:This exciting opportunity requires a skilled IT Support Analyst to provide technical assistance and maintain high customer service standards. The successful candidate will have...


  • Leeds, Leeds, United Kingdom WSP Full time

    About the RoleWe are seeking a skilled and detail-oriented Senior Payroll Administrator to join our Financial Services team at WSP. This is an excellent opportunity for someone looking to develop their payroll knowledge and technical competencies in a fast-paced environment.Job DescriptionPayroll Processing: Responsible for processing 5 monthly payrolls,...


  • Leeds, Leeds, United Kingdom CV-Library Full time

    As a Temporary Customer Service Administrator, you will be responsible for providing excellent customer service and support. Your duties will include handling customer inquiries, resolving issues, and maintaining a high level of product knowledge. This is a fantastic opportunity to gain valuable experience and develop your skills in a dynamic and supportive...


  • Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    Analytics Software Support RoleWe are an award-winning software development house seeking a skilled Support Team member to join our team in Yorkshire. As a successful tech company, we have an exciting opportunity for a talented individual to manage our support helpdesk and provide technical expertise in analytics software.The ideal candidate will possess...

  • Helpdesk Engineer

    3 days ago


    Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    About the RoleThis is an exciting opportunity to join a leading recruitment agency as an IT Support Specialist. As a key member of the IT department, you will provide technical support to users across multiple locations and work closely with the team to ensure that all systems are running smoothly and efficiently.Responsibilities:Providing technical support...

  • IT Support Specialist

    4 weeks ago


    Leeds, Leeds, United Kingdom ALLEGIANCE TECHNOLOGY LTD Full time

    At Allegiance Technology Ltd, we are seeking a skilled IT Desktop Support Engineer to join our fast-paced business environment.The successful candidate will be integral to the IT team, assisting in monitoring and maintaining desktop environments while handling incidents, problems, and requests across various business functions.Key Responsibilities:Helpdesk...

  • Service Desk Engineer

    4 weeks ago


    Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    Looking for a rewarding IT career? Interface Recruitment UK is recruiting an IT Support Analyst to join our team. Salary: £30,200 per annum.About the Job:We are seeking a skilled IT Support Analyst to provide technical assistance and maintain high customer service standards. The successful candidate will have experience in IT Support/Helpdesk with solid...


  • Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    Interface Recruitment UK is seeking an IT Support Analyst to join our team. Salary: £28,000 - £32,000 per annum.Job Description:We are looking for a skilled IT Support Analyst to provide technical assistance and maintain high customer service standards. The successful candidate will have experience in IT Support/Helpdesk with solid customer service skills...


  • Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    Job Title: IT Technical Support LeadAbout the Role:We are seeking a highly experienced IT Helpdesk Manager to lead our technical support team. The successful candidate will have at least 3 years' experience in a similar role, supporting a large workforce and providing hands-on technical support.Key Responsibilities:To manage and provide all levels of IT...


  • Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    A 1st line support coordinator role has become available within a prominent financial services company in Leeds.The successful candidate will be part of a small yet efficient team, providing technical assistance to professional clients. The work environment is set in prestigious offices and requires exceptional service standards.Key benefits include:Salary:...


  • Leeds, Leeds, United Kingdom Lowell Financial Ltd Full time

    Job OverviewWe are seeking an experienced Employee Relations Specialist to join our People Services community at Lowell Financial Ltd. This role is a key position within the company, reporting into the Colleague Relations & Policy Manager.The successful candidate will provide proactive employee relations support to the business, working closely with People...


  • Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    Job OverviewInterface Recruitment UK is seeking a dedicated DevOps Hybrid IT Professional to join their team. This exciting opportunity has arisen due to the company's impressive market position and continued success.In this role, you will be responsible for managing the estate of Microsoft SQL servers, providing escalated application support for in-house...


  • Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    We are recruiting for a Computer Systems Analyst to join our client's team in Leeds. This exciting opportunity offers a competitive salary of £15,000 - £17,500 per annum, plus a range of benefits.Job Description:The successful candidate will be responsible for providing technical support to a demanding client base, resolving issues with software...


  • Leeds, Leeds, United Kingdom BJSS Full time

    About UsBJSS is a leading technology consultancy with a passion for innovation. Our team of experts has been delivering cutting-edge solutions to top organizations since 1993.We operate from multiple locations worldwide, bringing together diverse teams who thrive in our collaborative culture and share a commitment to excellence.We are seeking an ambitious...


  • Leeds, Leeds, United Kingdom Workonblockchain Full time

    About the Opportunity: Workonblockchain is seeking a Cloud Support and Maintenance Professional to join our team. In this role, you will be responsible for ensuring the smooth operation of our cloud infrastructure. Your expertise in AWS and Azure will enable you to troubleshoot and resolve complex technical issues efficiently.You will work closely with our...


  • Leeds, Leeds, United Kingdom Workonblockchain Full time

    About the Role: We are seeking an IT Infrastructure Engineer - Help Desk to join our team at Workonblockchain. In this role, you will be responsible for providing expert IT support for our employees. Your excellent communication skills and technical expertise will enable you to effectively resolve complex technical issues.You will work closely with our team...


  • Leeds, Leeds, United Kingdom Homes For Students Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Resident Services Assistant. As a key member of our student services team, you will provide exceptional support to students, visitors, and staff.About the RoleThis role involves providing a warm and friendly meet and greet service, reception support, and...


  • Leeds, Leeds, United Kingdom Workonblockchain Full time

    Job Description: As a AWS Technical Support Specialist at Workonblockchain, you will be responsible for providing top-notch IT support for hardware, software, and network issues. Your expertise in Windows, Mac, Microsoft 365, Azure, and network basics will enable you to troubleshoot complex problems efficiently.In this role, you will set up and configure new...


  • Leeds, Leeds, United Kingdom Homes For Students Full time

    Job OverviewHomes for Students is committed to creating a positive and supportive environment for our students. We value integrity, being a force for good, supporting one another, and fostering connections.About This RoleWe are looking for a skilled and enthusiastic individual to join our team as a Resident Services Assistant. As a key member of our student...


  • Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    Job Title: Technical Operations ManagerAbout the Role:We are seeking an experienced Technical Operations Manager to lead our technical operations team and drive the delivery of high-quality IT services.Key Responsibilities:Managing and providing all levels of IT Technical support, from user admin tasks to setting up and installing new office kit at new...