Telephone and Email Customer Service Advisor

7 days ago


London, Greater London, United Kingdom Ritz Recruitment Full time

Job Overview:

Ritz Recruitment is looking for a Telephone and Email Customer Service Advisor to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and delivering results-driven solutions.

Key Responsibilities:

  1. Responding to customer inquiries via telephone and email in a professional and timely manner.
  2. Managing customer relationships and resolving any issues that may arise.
  3. Processing bookings and transactions accurately and efficiently.
  4. Collaborating with other teams to achieve business objectives.

Requirements:

  • Excellent customer service and communication skills.
  • Able to work in a fast-paced environment.
  • Good problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.

Salary: £27,000 - £32,000 per annum (dependant on experience)



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