Customer Service Ambassador

4 weeks ago


Basingstoke, Hampshire, United Kingdom Iceland Full time
Job Summary

We are seeking a highly skilled and customer-focused Home Delivery Driver to join our team at Iceland. As a key ambassador for our business, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

As a Home Delivery Driver, you will be the face of Iceland, interacting with customers on a daily basis and providing a warm and welcoming service. You will be required to work independently, managing your own workload and prioritizing tasks to meet deadlines.

Key responsibilities will include:

  • Delivering shopping to customers' doors in a timely and efficient manner
  • Providing exceptional customer service, responding to queries and resolving issues promptly
  • Working collaboratively with colleagues to achieve team goals and objectives
  • Adhering to company policies and procedures, including health and safety guidelines

In return for your hard work and dedication, you will receive a competitive rate of pay, as well as a range of benefits and opportunities for career development.

Requirements:

  • Current driving licence (held for at least 3 years and with no more than 6 points)
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of shifts, including evenings and weekends

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. If you have a winning way with people and a strong work ethic, we would love to hear from you.



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