Customer Service Ambassador

2 weeks ago


Basingstoke, Hampshire, United Kingdom Iceland Full time

About the Role

We are seeking a skilled and friendly Home Delivery Driver to join our team at Iceland. As a Home Delivery Driver, you will be responsible for delivering shopping to customers' doors, providing exceptional levels of customer service, and connecting directly with our customers as the face of Iceland.

Key Responsibilities

  • Deliver shopping to customers' doors in a timely and efficient manner
  • Provide exceptional levels of customer service, responding to customer queries and resolving any issues that may arise
  • Work collaboratively with the wider store operation, lending a hand when needed and providing support to colleagues
  • Meet and exceed customer expectations, providing a positive experience for every customer interaction

Requirements

  • A current driving licence, held for at least 3 years and with no more than 6 points
  • A winning way with people from all walks of life
  • Fully flexible candidates required, with shifts including evenings and weekends

What We Offer

We offer our Home Delivery Drivers a great rate of pay, as well as many other benefits. You will be supported and trained in all aspects of the operation, ensuring that you reach excellence in your role.



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