Customer Service Supervisor
4 weeks ago
We are seeking a Customer Service Supervisor to improve the way our Division deals with incoming customer enquiries and deliver greater customer satisfaction by responding in a timely and efficient manner.
Key Responsibilities:
- Lead a team of customer service representatives to ensure excellent customer service delivery
- Develop and implement processes to improve customer satisfaction and reduce complaints
- Work closely with the customer service team to resolve customer issues and concerns
- Monitor and report on customer service metrics to identify areas for improvement
About Vistry Group:
Vistry Group is a leading provider of customer service solutions, dedicated to delivering exceptional customer experiences across various locations.
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Customer Service Supervisor
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