Customer Service Supervisor

4 weeks ago


Basingstoke, Hampshire, United Kingdom Vistry Group Full time

We are seeking a Customer Service Supervisor to improve the way our Division deals with incoming customer enquiries and deliver greater customer satisfaction by responding in a timely and efficient manner.

Key Responsibilities:

  • Lead a team of customer service representatives to ensure excellent customer service delivery
  • Develop and implement processes to improve customer satisfaction and reduce complaints
  • Work closely with the customer service team to resolve customer issues and concerns
  • Monitor and report on customer service metrics to identify areas for improvement

About Vistry Group:

Vistry Group is a leading provider of customer service solutions, dedicated to delivering exceptional customer experiences across various locations.



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