Customer Service Ambassador
4 weeks ago
As a Customer Service Ambassador at The National Trust, you will be the public face of our properties, providing a warm and friendly welcome to our visitors. Your role will involve giving information about the property, answering questions, and ensuring that everyone has an enjoyable and memorable visit.
Key Responsibilities
Deliver exceptional customer service experiences to our visitors
Provide information about the property and answer questions
Work collaboratively with the Welcome Manager and other team members to ensure a smooth and enjoyable visitor experience
What We're Looking For
We're looking for someone who is customer-focused, a team player, and well-organized. You should be willing to learn new skills and have a positive attitude. If you're passionate about delivering great customer service and have a strong understanding of the importance of great service, we'd love to hear from you.
The Benefits
The National Trust offers a range of benefits to support you in your role, including a substantial pension scheme, free entry to National Trust places, and a rental deposit loan scheme. We also offer flexible working, an employee assistance programme, and free parking at most Trust places.
How to Apply
Click here to find out more about the benefits we offer to support you. To apply for this role, please submit your application through our online portal. We look forward to hearing from you
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