Customer Service and Delivery Manager
4 days ago
We are looking for an experienced Customer Service and Delivery Manager to join our team at Marks and Spencer. This is an exciting opportunity to drive customer satisfaction, improve operational efficiency, and contribute to the success of our business.
The ideal candidate will have a strong background in customer service, retail operations, and team management. They should also have excellent communication skills, the ability to work effectively under pressure, and a passion for delivering exceptional customer experiences.
Key responsibilities include:
- Delivering operational excellence by ensuring all processes and tasks are delivered in line with business expectations
- Supporting the training and coaching of colleagues to maximize digital tools and channels
- Identifying colleagues for recognition and celebrating success within the store
Salary: £33,000 - £36,000 per annum
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Customer Service Supervisor
1 week ago
Bedford, Bedford, United Kingdom East of England Ambulance Service Full timeJob OverviewWe are seeking a dynamic and experienced Customer Service Supervisor to join our team in the Contact Centre in Norwich. As a key member of our leadership team, you will be responsible for managing a team of Customer Service Representatives and ensuring that all operational calls are answered promptly and efficiently.Main Responsibilities:Lead and...
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Project Delivery Manager
1 month ago
Bedford, Bedford, United Kingdom RPS Group Full timeProject Delivery Manager - Laboratory ServicesRPS Group is seeking a highly skilled Project Delivery Manager to support our Laboratory Services team. This is a permanent, full-time role based at our Bedford laboratory with a fixed working pattern to facilitate communication with various teams and clients.We operate from purpose-built laboratory facilities...
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Customer Service Manager
4 weeks ago
Bedford, Bedford, United Kingdom OA Full timeWe are seeking a Customer Service Lead to join our team at OA, taking overall responsibility for customer service for our manufacturing business in Bedford.Key benefits include:Company pensionCycle to work schemeEnhanced maternity leaveEnhanced paternity leaveFree parkingLife insuranceResponsibilities:Loading customer ordersUpdating customersWorking with...
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Service Delivery Expert
1 month ago
Bedford, Bedford, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Service Delivery Expert to join our team at beBee Professionals. The ideal candidate will have a strong background in customer service and be able to provide exceptional support to our customers.Key Responsibilities:Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...
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Customer Service Representative
2 weeks ago
Bedford, Bedford, United Kingdom Nick Full timeJob SummaryWe are seeking a Customer Service Representative to join our team at Nick. As a key member of our catering team, you will be responsible for providing excellent customer service and support to our customers.Key ResponsibilitiesDeliver exceptional customer service, responding promptly to customer inquiries and resolving any issues in a professional...
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UPS Technical Manager
4 weeks ago
Bedford, Bedford, United Kingdom Vertiv Full timeJob OverviewAs a Technical Manager at Vertiv, you will play a critical role in supporting the Engineering Manager with ownership of all aspects of service delivery across the customer base.Key ResponsibilitiesManage a team of UPS Field Service engineers of varied capabilities and location.Have a good understanding of the competitor's equipment currently...
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Customer Service Ambassador
1 week ago
Bedford, Bedford, United Kingdom Chartwells - Independent Full timeAbout Chartwells - IndependentWe're a leading provider of hospitality services, dedicated to delivering exceptional experiences for our customers.Job Title: Customer Service AmbassadorEstimated Salary: £24,000 - £28,000 per annum (dependent on location and experience)About the RoleWe're seeking a Customer Service Ambassador to join our team at Chartwells -...
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IT Service Delivery Manager
3 days ago
Bedford, Bedford, United Kingdom Werfen Full timeAbout WerfenWerfen is a global leader in the development of diagnostic instruments and data management solutions. With over 5, employees worldwide and annual revenue exceeding $2 billion, we offer a unique opportunity to work with a dynamic and growing company.Job DescriptionThe Network Specialist will be responsible for delivering high-quality network...
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Senior Account Manager
1 month ago
Bedford, Bedford, United Kingdom Service Express, Inc. Full timeAs a Senior Account Manager at Service Express, you will be responsible for building and maintaining strong relationships with our customers. Your primary goal will be to understand their needs and provide solutions that meet their expectations.Key Responsibilities:Expand Service Express' footprint by identifying new business opportunities and developing...
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Delivery Specialist
2 months ago
Bedford, Bedford, United Kingdom beBee Professionals Full time £22,000 - £28,000Delivery Driver OpportunityWe are seeking a reliable and skilled Delivery Driver to join our logistics team in Bedford, United Kingdom. As a key member of our team, you will be responsible for ensuring timely and safe delivery of goods to customers, maintaining excellent service and adherence to delivery schedules.Key Responsibilities:Deliver goods safely...
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Customer Service Representative
4 weeks ago
Bedford, Bedford, United Kingdom Cafe Rouge Full timeAbout the RoleCafé Rouge seeks a skilled Customer Service Representative to join our team. As a key member of our dining room staff, you will be responsible for delivering exceptional service to our guests, ensuring a memorable experience with every visit.Key Responsibilities:Provide attentive and personalized service to guests, responding to their needs in...
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Senior Account Manager
4 weeks ago
Bedford, Bedford, United Kingdom Service Express Full timeService Express is seeking an experienced Senior Account Manager to engage with large customers and grow sales of our Third-Party Maintenance services.Responsibilities:Contact and educate existing customers about Service Express' offerings.Manage sales process from creation to closing, focusing on profitable business growth.Source new business opportunities...
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Operations Manager
4 weeks ago
Bedford, Bedford, United Kingdom The Sofa Delivery Company Full timeAs a key member of our warehouse management team, you will play a vital role in delivering the DC plans and initiatives by effectively managing the warehouse operation team across all shift patterns.Your primary objective is to ensure service and performance levels are achieved within operational objectives, while maintaining a high level of customer...
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Customer Service Associate
2 weeks ago
Bedford, Bedford, United Kingdom Next Full timeAbout the RoleAs a Sales Team Member at Next, you will be part of a fast-paced store team. Your main priority will be to offer outstanding service and excellent stock operations to our customers.About the JobYou will be working in all areas of the store, including sales floors, stockrooms and processing deliveries. You will take control of your own...
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Route Delivery Associate
1 month ago
Bedford, Bedford, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Route Delivery Associate to join our team at beBee Professionals in Bedford, UK. As a key member of our logistics team, you will be responsible for ensuring the safe and timely delivery of goods to customers across various locations.Key Responsibilities:Drive and deliver goods to customers, adhering to delivery schedules and...
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Senior Account Manager
4 weeks ago
Bedford, Bedford, United Kingdom Service Express Full timeJob SummaryService Express UK is seeking an experienced Senior Account Manager to engage large customers and drive the sales of our Third-Party Maintenance services. The ideal candidate will have a successful track record in sales and be able to manage an effective sales process from start to finish.Key ResponsibilitiesContact and engage existing customers...
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Delivery Excellence Lead
5 days ago
Bedford, Bedford, United Kingdom RPS Group Full timeAbout the RoleWe are looking for a highly experienced Project Delivery Manager to lead our laboratory operations in Bedford. The successful candidate will be responsible for managing a portfolio of projects, including creating and managing timelines, budgets, and KPIs.The ideal candidate will have a strong background in laboratory project management, with a...
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Business Services Manager
4 weeks ago
Bedford, Bedford, United Kingdom National Highways Full timeRegional Business SupportNational Highways is seeking a highly skilled Regional Business Support professional to join our team based in Bedford. As a key member of our operations team, you will be responsible for managing the delivery of business support and administrative services for the region. This will include identifying and assessing the...
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Bedford, Bedford, United Kingdom Service Express Full timeKey Responsibilities:Contact and engage existing customers within the large corporate arena and educate them about Service Express Third-Party Maintenance offerings.Manage an effective and methodical sales process by creating, qualifying and closing new profitable business.Source and generate new business virtually, both with existing customers by utilising...
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Customer Service Advisor
3 days ago
Bedford, Bedford, United Kingdom Advancing People Full timeJob DescriptionAs a Customer Service Advisor at Advancing People, you will be responsible for delivering exceptional customer experiences via phone, email, and other communication channels. You will work in a remote setting, offering flexibility and a better work-life balance.About the RoleThis is a full-time position offering an annual salary of £27,000 +...