Strategic Account Manager for Large Corporate Clients
3 weeks ago
Key Responsibilities:
- Contact and engage existing customers within the large corporate arena and educate them about Service Express Third-Party Maintenance offerings.
- Manage an effective and methodical sales process by creating, qualifying and closing new profitable business.
- Source and generate new business virtually, both with existing customers by utilising social media and other professional resources to develop and secure profitable relationships.
- Identify the third-party maintenance needs and opportunities of customers by conducting needs analysis including any opportunities whilst also looking for our Cloud managed services and HW sales opportunities.
- Prepare business proposals based on needs analysis and present opportunities to customers.
- Effectively utilise appropriate resources to continuously build pipeline and generate new leads.
- Actively maintain and manage relationships for customers in your pipeline by scheduling regular check in meetings and periodically send them relevant sales information during the sales cycle.
- Be the active liaison for internal and external communications with assigned customers; renew existing customers at least 60 days in advance of their contract expiration; assist Accounts Receivable to ensure timely collection of billings, as necessary.
- Collaborate with partnered teams to ensure cross functional information is utilised effectively, i.e., maintaining contracts with billing, active follow up on marketing leads generation and receivables as needed.
- Engage internal partners such as Field Service, Regional Sales Manager, SDM's etc. to maximise results and ensure profitable customer relationships.
- Identify prospects for which it is appropriate to transition to the appropriate teams and facilitate such transition.
- Utilise Salesforce to manage assigned territory by keeping customer and prospect information up to date.
- Partner with Marketing team to drive brand and market awareness.
What You Will Get:
- Competitive salary plus uncapped commission
- Car allowance
- This position can be fully remote or hybrid
- Lifestyle Benefits, Employee Assistance Programme, Life assurance, Private Medical Insurance and also be a part of an award-winning culture
- Paid volunteer hours.
- A Collaborative company that focuses on providing our employees and customers through the best experience.
- On site Gym and use of personal trainers.
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