Strategic Account Manager for Large Corporate Clients

3 weeks ago


Bedford, Bedford, United Kingdom Service Express Full time

Key Responsibilities:

  • Contact and engage existing customers within the large corporate arena and educate them about Service Express Third-Party Maintenance offerings.
  • Manage an effective and methodical sales process by creating, qualifying and closing new profitable business.
  • Source and generate new business virtually, both with existing customers by utilising social media and other professional resources to develop and secure profitable relationships.
  • Identify the third-party maintenance needs and opportunities of customers by conducting needs analysis including any opportunities whilst also looking for our Cloud managed services and HW sales opportunities.
  • Prepare business proposals based on needs analysis and present opportunities to customers.
  • Effectively utilise appropriate resources to continuously build pipeline and generate new leads.
  • Actively maintain and manage relationships for customers in your pipeline by scheduling regular check in meetings and periodically send them relevant sales information during the sales cycle.
  • Be the active liaison for internal and external communications with assigned customers; renew existing customers at least 60 days in advance of their contract expiration; assist Accounts Receivable to ensure timely collection of billings, as necessary.
  • Collaborate with partnered teams to ensure cross functional information is utilised effectively, i.e., maintaining contracts with billing, active follow up on marketing leads generation and receivables as needed.
  • Engage internal partners such as Field Service, Regional Sales Manager, SDM's etc. to maximise results and ensure profitable customer relationships.
  • Identify prospects for which it is appropriate to transition to the appropriate teams and facilitate such transition.
  • Utilise Salesforce to manage assigned territory by keeping customer and prospect information up to date.
  • Partner with Marketing team to drive brand and market awareness.

What You Will Get:

  • Competitive salary plus uncapped commission
  • Car allowance
  • This position can be fully remote or hybrid
  • Lifestyle Benefits, Employee Assistance Programme, Life assurance, Private Medical Insurance and also be a part of an award-winning culture
  • Paid volunteer hours.
  • A Collaborative company that focuses on providing our employees and customers through the best experience.
  • On site Gym and use of personal trainers.


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