IT Service Delivery Manager

4 days ago


Bedford, Bedford, United Kingdom Werfen Full time
About Werfen

Werfen is a global leader in the development of diagnostic instruments and data management solutions. With over 5, employees worldwide and annual revenue exceeding $2 billion, we offer a unique opportunity to work with a dynamic and growing company.

Job Description

The Network Specialist will be responsible for delivering high-quality network designs and implementations that meet customer requirements. This includes providing expert-level technical support to customers and internal stakeholders, collaborating with cross-functional teams to resolve complex technical issues, and developing and maintaining network documentation and knowledge base.

Requirements
  • Bachelor's degree in Information Technology, Computer Science or Engineering required or equivalent experience in lieu of a degree will be considered.
  • Minimum of five years' experience in IT customer facing/support role.
  • Familiarity working in a health care setting or equivalent experience, practical experience as a Systems IT Analyst or related IT field, preferred.
Estimated Salary: $90,000 - $110,000 per year

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