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Hospitality Expert

2 months ago


Glasgow, Glasgow City, United Kingdom Glendola Leisure Full time
About the Role

We are seeking a skilled and enthusiastic individual to join our team as a Floor/Bar Staff member at Waxy O'Connor's in Glasgow. As a key member of our team, you will be responsible for delivering exceptional customer experiences, managing events, and maintaining high standards of food, beverage, and service.

Key Responsibilities
  • Provide outstanding customer service, ensuring a warm and welcoming atmosphere for all guests
  • Manage events, including setup, execution, and breakdown, to ensure seamless experiences for our customers
  • Maintain high standards of food, beverage, and service quality, adhering to our company's standards and guidelines
  • Identify and capitalize on opportunities to increase sales and revenue, while maintaining a focus on customer satisfaction
  • Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date with industry trends and best practices
What We Offer
  • Competitive salary and benefits package, including a monthly variable share of the venue service charge
  • Flexible shift patterns to accommodate your lifestyle and needs
  • Opportunities for career growth and professional development within our company
  • Access to professional mental health resources and an employee assistance program
  • 28 days paid holiday per annum, inclusive of bank holidays
  • 25% discount at all Glendola Leisure venues
  • Annual staff events and opportunities to innovate and contribute to the growth of your business
About Glendola Leisure

Glendola Leisure is a leading family-owned private hospitality company operating multiple bars, pubs, and restaurants across the UK. We pride ourselves on delivering exceptional customer experiences, providing expert service, and a commitment to being better every day. If you share our passion for hospitality and are eager to join a dynamic team, we encourage you to apply.