Front Office Receptionist

4 weeks ago


Glasgow, Glasgow City, United Kingdom RBH Full time

About the Role

We are seeking a skilled Front Office Receptionist to join our team at AC Hotel by Marriott Glasgow. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities

  • Welcome and register guests, handling check-in and check-out procedures
  • Manage guest queries and requests, providing accurate and timely information
  • Process payments and handle room billing
  • Collaborate with the front-of-house team to maintain a high level of service and quality

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Previous experience in a hotel reception or customer-facing role

What We Offer

  • A competitive hourly rate and great company perks
  • Opportunities for career development and progression
  • A dynamic and supportive work environment

About RBH

RBH Hospitality Management is a leading hospitality company that values diversity and inclusion. We are committed to providing exceptional service and creating memorable experiences for our guests.



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