IT Service Desk Apprentice
2 days ago
We are seeking a highly motivated and tech-savvy individual to join our team as an IT service desk apprentice. In this role, you will be responsible for providing technical support to clients via phone, email, or chat. You will also assist in troubleshooting and resolving IT issues in a timely and efficient manner.
Responsibilities:
- Provide technical support to clients via phone, email, or chat
- Troubleshoot and resolve IT issues using advanced technical skills
- Collaborate with other team members to resolve complex issues
Requirements:
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
Salary: £19,000 - £24,000 per annum (dependent on location)
About Us: Datasystems (Midlands) Limited is a leading IT Managed Service Provider based in Cannock, Staffordshire. We provide cloud services, communications, and other related services to businesses across the UK.
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