Service Support Lead
3 days ago
• Coordinating task dependencies internal and external to ensure outsourced and internal support are delivered to schedule, quality, and cost.
• Identifying trends and single points of failure, and making recommendations for potential improvements and optimisations.
• Providing continued improvement recommendations, highlighting additional cost-effective activities that could be conducted.
• Holding regular meetings with Service Management to update on current tasking performance and coordinate on future scheduled tasking.
• Introducing consistent reporting metrics.
This role is full-time and is a hybrid role with 1 day onsite per week at Hawthorn. You'll have the opportunity to work with a talented team and contribute to the success of our organisation. If you're a motivated and organized individual with excellent stakeholder relationship skills, we encourage you to apply. You'll need to have:
• Excellent stakeholder relationship skills.
• Knowledge of the Royal Navy and its processes.
• Commercial awareness.
• Resource allocation skills.
• Knowledge of Risk Management.
• Process creation and Management skills.
As a Service Support Lead, you'll have the opportunity to work with a talented team and contribute to the success of our organisation. We offer a range of benefits, including a generous holiday allowance, matched contribution pension scheme, employee share scheme, and more. If you're a motivated and organized individual with excellent stakeholder relationship skills, we encourage you to apply.
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