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Support Operations Coordinator

2 months ago

Corsham, Wiltshire, United Kingdom Juice Recruitment Ltd Full time
{"title": "Support Executive Role Overview", "content": "

Are you a skilled administrator with a passion for problem-solving?

Juice Recruitment Ltd is delighted to be supporting a leading Wiltshire-based business in their search for a Support Executive to join their team.

This is a fast-paced role working closely with a senior manager who plays a critical role in the running of the business.

Key Responsibilities:

• Oversee the running of the business solutions service desk

• Support the management and processing of the renewals' platform

• Assist with the administration and monthly invoicing of renewal contracts

• Produce bespoke invoices through templates for specific customers

• Respond to customer inquiries and provide excellent customer service

• Collaborate with the Marketing department on internal and external documents

• Work closely with Finance and Business Solutions teams

• Manage contracts and renewals enquiries

• Share updates with the team on a weekly basis

• Plan team social events

What We're Looking For:

• Excellent interpersonal skills and the ability to build strong relationships

• A proactive approach to work

• Strong administrative skills, including working to process, procedure, and deadlines

• Some experience with invoicing and financial reporting through Excel or bespoke production

What We Offer:

• Hybrid working once trained

• A supportive and collaborative culture

• Modern technology

• Subsidised health and medical benefits

• A contemporary working environment and on-site parking

", "lang_code": "en-US"}