Desktop Support Engineer

6 days ago


Bristol, Bristol, United Kingdom Ascend Consulting Full time

Job Overview:

We are looking for a skilled Desktop Support Engineer to join our team at Ascend Consulting in Bristol. As a key member of our IT team, you will provide technical support to our clients, ensuring they receive the best possible service.

About You:

To be successful in this role, you will need to have excellent communication skills, be able to work independently, and have a strong understanding of Windows 10, MS Server 2012/2019, and MS Office 365. You will also require experience in Active Directory & Group Policy administration, IP networking & telephony, DNS, DHCP, server, network, and desktop hardware.

Key Responsibilities:

  • Provide 2nd Line support to our clients
  • Troubleshoot desktops/laptops, telephony, network and printing errors
  • Investigate software issues
  • Ensure computers are compliant with Cyber Essential Plus
  • Install and configure hardware, software, and mobile devices
  • Carry out server-based tasks

Estimated Salary:

This role offers a competitive salary of approximately £32,000 per annum, based on experience.



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