Desktop Support Professional
3 weeks ago
We are seeking a reliable and skilled Desktop Support Professional to join our team in Bristol City Centre. As a Desktop Support Professional, you will be responsible for providing technical support to our employees and assisting with the implementation of new projects.
This is a fantastic opportunity for someone who is passionate about technology and wants to develop their skills in a dynamic and supportive environment. You will work closely with our external IT support company and contribute to the development of our IT infrastructure.
The successful candidate will have basic technical support experience, customer-facing experience, and basic networking knowledge. They will also be familiar with operating systems and have completed Information Communications Technician training.
As a Desktop Support Professional, your responsibilities will include:
- Troubleshooting technical issues and assisting with IT setup and configuration
- Managing user accounts, performing basic network support, and assisting with cybersecurity
- Providing remote assistance, contributing to documentation and knowledge base, and assisting with software updates and patch management
- Managing IT inventory, assisting with system administration, audiovisual support, and IT asset management
- Assisting in remote monitoring, IT training, and workshops for employees, and vendor communication
- FOLLOWING COMPLIANCE AND DATA PROTECTION GUIDELINES AND PROVIDING HELP DESK SUPPORT
This is a full-time apprenticeship with a salary of £15,000 per year. If you are a dedicated and ambitious individual who is looking to develop your career in IT, please apply today.
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