Desktop Support Manager
4 days ago
Job Description:
">The Desktop Support Manager will be responsible for managing a team of Desktop Support Engineers to deliver high-quality 2nd-line support services.
Key Responsibilities:
">- Ensure incidents and service requests are resolved efficiently.
- Oversee resource allocation to maintain service continuity during peak periods.
- Act as an escalation point for complex issues.
About You:
">- You will have experience in managing and developing teams to deliver exceptional customer service.
- Strong technical expertise in desktop support (Windows, iOS, Linux, MacOS) and specialized configurations.
- Knowledge of process improvement and performance monitoring.
Requirements:
">- Salary: £55,000 - £75,000 per annum
- A degree in Computer Science or related field
About Us:
">Sanderson Recruitment Careers is a leading recruitment agency specializing in technology and digital roles.
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Desktop Support Technician
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