Technical Support Engineer
2 weeks ago
As a Technical Support Engineer with MARS Recruitment, you will be responsible for providing 2nd Line IT support to end users in a central Bristol office. The ideal candidate will have experience working with cutting-edge hardware, software, and infrastructure technologies.
Key Responsibilities:
• Troubleshoot desktop, telephony, network, and printing errors
• Investigate software issues and carry out daily checks to ensure successful backups
• Install hardware, software, and mobile devices, and administer servers
• Liaise with clients at all levels of a business and demonstrate excellent customer service
Required Skills and Qualifications:
• Experience working with Windows 10, MS Server 2012/2019, and MS Office 365
• Active Directory & Group Policy administration
• IP networking & telephony, DNS, DHCP Server, network, and desktop hardware
• SCCM and Sophos AV knowledge
• Backup software and hardware expertise, particularly Arcserve Backup Solutions
Salary: £25,000 - £30,000 per annum depending on experience.
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