Scheme Manager
3 weeks ago
About the Role
We are seeking a skilled Scheme Manager to join our Specialist Living team at Onward. This is a permanent position based at Suzanne Boardman House in Liverpool, with occasional travel to other schemes and office attendance as required.
The successful candidate will provide intensive housing and building management services, ensuring tenants live confidently and independently in their own homes. Key responsibilities include day-to-day management of the scheme, excellent customer service, and reporting repairs. The role also involves partnership working, liaising with external contacts, and developing processes to maintain collaborative working.
Key Requirements
- Experience of working with older people in a service environment.
- Building management and compliance experience.
- Knowledge of Health & Safety policies and risks.
- Ability to work independently as part of a dispersed team.
- Excellent communication and customer service skills.
- Experience of improving services and customer satisfaction.
- Intermediate-level IT skills, including Microsoft Office.
- A satisfactory DBS reference will be required.
- Desirable: National Wardens Certificate or equivalent.
About Onward
Onward is a leading provider of housing and support services. We are committed to delivering high-quality services that meet the needs of our tenants and stakeholders. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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