Housing Needs Officer

4 weeks ago


Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment Limited Full time

About the Role

We are seeking a skilled Housing Needs Officer to join our team at Hays Specialist Recruitment Limited. As a key member of our Housing Management team, you will be responsible for providing a customer-focused and consistent temporary accommodation (TA) support service.

Key Responsibilities

  • Assist the team in providing a customer-focused and consistent TA support service.
  • Undertake the full range of housing management duties.
  • Travel to areas of the Central North of the City, including the clean air zone.
  • Follow up on queries and complaints from residents, Councillors, and MP's.
  • Perform administration functions as part of a team.

Requirements

  • Up-to-date knowledge and understanding of housing landlord and tenant policy and procedures.
  • Good case management, planning, and organising skills.
  • Ability to undertake risk assessments and implement/monitor safe working practice.
  • Understanding of and ability to comply with relevant legislation, including health and safety and equality in service delivery, service provision, and employment.

What We Offer

  • A full-time, temporary role based in Birmingham.
  • A 3-month ongoing contract open to extension.
  • A Grade 3 position, with a rate of £12 + holiday allowance for the first 13 weeks before increasing to £13.20 per hour + holiday allowance (PAYE).

How to Apply

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.


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