Housing Needs Officer
4 weeks ago
About the Role
We are seeking a skilled Housing Needs Officer to join our team at Hays Specialist Recruitment Limited. As a key member of our Housing Management team, you will be responsible for providing a customer-focused and consistent temporary accommodation (TA) support service.
Key Responsibilities
- Assist the team in providing a customer-focused and consistent TA support service.
- Undertake the full range of housing management duties.
- Travel to areas of the Central North of the City, including the clean air zone.
- Follow up on queries and complaints from residents, Councillors, and MP's.
- Perform administration functions as part of a team.
Requirements
- Up-to-date knowledge and understanding of housing landlord and tenant policy and procedures.
- Good case management, planning, and organising skills.
- Ability to undertake risk assessments and implement/monitor safe working practice.
- Understanding of and ability to comply with relevant legislation, including health and safety and equality in service delivery, service provision, and employment.
What We Offer
- A full-time, temporary role based in Birmingham.
- A 3-month ongoing contract open to extension.
- A Grade 3 position, with a rate of £12 + holiday allowance for the first 13 weeks before increasing to £13.20 per hour + holiday allowance (PAYE).
How to Apply
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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