Housing Needs Officer
4 weeks ago
RSR is a specialist recruitment agency for public safety and housing professionals. We assist employers in finding the right talent for their teams. Our client, based in Birmingham, is seeking a Housing Needs Officer to join their team on a temporary basis.
Main Responsibilities:- Provide high-quality housing advice and support services to customers, ensuring their needs are met and expectations managed.
- Ensure all procedures and policies are adhered to, and working instructions for the Housing Options Service comply with local authority policies and procedures.
- Act as an initial escalation point for resolving unusual situations, providing advice and guidance to Assistant Housing Needs Officers.
- Answer customer enquiries, face-to-face, in writing, or by telephone, to resolve problems raised.
- Support managers, including at meetings, through diary management, minute-taking, or note-taking as requested.
- Interview and/or visit customers, assisting with the completion of lettings, referrals, and applications.
This is a full-time, temporary role, initially for 3 months, offering a rate of pay of £12.00 per hour. The successful candidate will be required to work on a rota basis, with shifts from 8am-4pm or 1pm-9pm, including weekends and bank holidays.
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Community Housing Development Officer
3 days ago
Birmingham, Birmingham, United Kingdom Trident Housing Association Limited Full timeJob OverviewWe are seeking a skilled Community Housing Development Officer to join our team at Trident Housing Association Limited. In this role, you will play a crucial part in providing high-quality housing services to a portfolio of properties across the West Midlands.
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Neighbourhood Officer
1 month ago
Birmingham, Birmingham, United Kingdom CIH International Housing Group Full timeJob Summary: We are seeking a skilled Neighbourhood Officer to join our Housing Management service. As a key member of our Tenancy Services Team, you will provide a visiting service to our tenants and service users, conducting standard surveys and managing tenancies in response to requests for service.Key Responsibilities:Conduct tenancy visits to complete...
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Housing Officer Role
2 weeks ago
Birmingham, Birmingham, United Kingdom Hamilton Woods Associates Full timeJob DescriptionHousing OfficerBirminghamContract£21 p/h+ UmbrellaHousing Officer is a key role within Hamilton Woods Associates, supporting the delivery of an effective housing management service. Key responsibilities include tenancy management, income collection, and addressing Anti-Social Behaviour (ASB) issues.Key Responsibilities:Deliver an effective...
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Housing Management Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom Trident Housing Association Full timeAbout the RoleWe are seeking a skilled Housing Management Specialist to join our team at Trident Housing Association. As a key member of our Community Services team, you will be responsible for delivering a high-quality front-line housing management service to vulnerable residents with a range of needs.Key ResponsibilitiesMonitoring lease and service level...
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Housing Services Officer
4 weeks ago
Birmingham, Birmingham, United Kingdom Red Snapper Recruitment Limited Full timeJob Summary:We are seeking a highly skilled and experienced Housing Services Officer to join our team at Red Snapper Recruitment Limited. As a key member of our housing services team, you will be responsible for investigating and responding to complaints and enquiries within corporate standards and timescales.Key Responsibilities:Investigate and respond to...
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Housing Management Officer
1 month ago
Birmingham, Birmingham, United Kingdom We Manage Jobs(WMJobs) Full timeThis is an exciting opportunity to join We Manage Jobs (WMJobs) as a Housing Management Officer. The role is based in Birmingham and involves providing a visiting service to tenants and service users. The service is currently undergoing a major redesign, with a focus on locality and service delivery.The successful candidate will report to a Housing Officer...
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Birmingham, Birmingham, United Kingdom Platform Housing Group Full timePlatform Housing Group is one of the largest housing associations in the Midlands, and we are seeking an experienced Home Ownership Administrator to join our team.The successful candidate will process sale applications from initial enquiry to final recommendation, working closely with Solicitors, Legal Services, and other departments. They will also be...
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Housing Service Officer
1 month ago
Birmingham, Birmingham, United Kingdom Red Snapper Recruitment Limited Full timeRed Snapper Recruitment Limited is seeking a skilled professional to fill the role of Neighbourhood Visiting Officer on behalf of our client in Birmingham. This is a full-time position on a temporary 3-month contract with a competitive hourly rate of £13.20.Main ResponsibilitiesManage and maintain accurate records of case management and administrative...
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Housing Management Officer
4 weeks ago
Birmingham, Birmingham, United Kingdom We Manage Jobs(WMJobs) Full timeJob Summary: We are seeking a skilled Housing Management Officer to join our team at We Manage Jobs (WMJobs). As a key member of our Housing Management service, you will play a vital role in providing a visiting service to our tenants and service users.Key Responsibilities:Manage different enquiries of Housing Management on a daily basis and resolve issues...
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Lettings Officer
4 weeks ago
Birmingham, Birmingham, United Kingdom Platform Housing Group Full timeAbout the RoleWe are seeking a skilled Lettings Officer to join our dynamic Lettings team at Platform Housing Group. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting our customers through the lettings process.Key ResponsibilitiesAssess applicants' circumstances and suitability to be a customer,...
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Compliance Officer
3 weeks ago
Birmingham, Birmingham, United Kingdom Concept Housing Full timeAbout Our Compliance TeamWe are seeking a highly motivated Compliance Administrator to join our team at Concept Housing Association CIC. As a Compliance Administrator, you will play a crucial role in ensuring that all statutory compliance requirements are met in relation to properties we utilise for our residents.The RoleAs a key member of our Compliance...
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Neighbourhood Officer
1 month ago
Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are seeking a skilled Neighbourhood Officer to join our Housing Management team at Birmingham City Council. As a key member of our team, you will play a vital role in providing a customer-focused and consistent Housing Management service.Key ResponsibilitiesAssist the housing officer in providing a responsive tenancy management service,...
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Lettings Officer
1 month ago
Birmingham, Birmingham, United Kingdom Platform Housing Group Full timeAre you a customer service expert with a passion for delivering great results? We're looking for a Lettings Officer to join our team at Platform Housing Group.As a Lettings Officer, you'll be responsible for supporting our customers and providing exceptional service while meeting the needs of the business. You'll assess applicants' circumstances and...
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Tenant Liaison Officer
3 days ago
Birmingham, Birmingham, United Kingdom Niyaa People Ltd Full timeJob Title: Tenant Liaison OfficerAbout the Role:We are seeking a highly skilled Tenant Liaison Officer to join our team at Niyaa People Ltd in Birmingham. The successful candidate will be responsible for maintaining excellent communication with tenants, contractors, and internal stakeholders.Key Responsibilities:Keeping tenants informed about work processes...
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Housing Professional
4 weeks ago
Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment Limited Full timeHousing Officer RoleWe are working with Birmingham City Council, Sandwell Council, Coventry Council, and Solihull Metropolitan Borough Council to recruit a Housing Officer to join their teams on a full-time, temporary basis. This role involves delivering a responsive and customer-focused service to those affiliated with the local authority.About the RoleAs a...
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Housing Officer
4 weeks ago
Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment Limited Full timeYour new role at Hays Specialist Recruitment Limited involves delivering a responsive and customer-focused service to those affiliated with local authorities. As a Housing Officer, you will act as a Visiting Officer, dealing with tenancy issues and low-level matters of Anti-Social Behaviour (ASB). You will also ensure that all Housing Schemes are...
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Compliance Officer
1 month ago
Birmingham, Birmingham, United Kingdom Niyaa People Full timeWe are seeking a Compliance Officer to support our housing association in Birmingham on a 6-month temporary basis. As a Compliance Officer, you will be responsible for delivering compliance programs, supporting the gas team, and liaising with tenants. The ideal candidate will have experience working in a compliance team across the big 6, social housing...
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Neighbourhood Visiting Officer
4 weeks ago
Birmingham, Birmingham, United Kingdom Red Snapper Recruitment Limited Full timeJob Title: Neighbourhood Visiting Officer - Housing Management RoleJob Summary: We are seeking a motivated and customer-focused individual to join our team as a Neighbourhood Visiting Officer. The successful candidate will assist the Housing Officer in delivering a consistent and excellent housing management service.Main Responsibilities:* Case manage and...
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Compliance Officer
1 month ago
Birmingham, Birmingham, United Kingdom Niyaa People Ltd Full timeWe are seeking a Compliance Officer to join our team at Niyaa People Ltd in Birmingham. As a Compliance Officer, you will be responsible for supporting and delivering compliance programs, including repairs, servicing, and installation services. You will also be working closely with the gas team to input data from contractor reports and liaising with tenants...
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Financial Management Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom Housing 21 Full timeFinancial Management Specialist - 6 Month Fixed Term ContractThe role is part of the Financial Accounting team at Housing 21.Provide relevant financial management information to divisions, directorates and functions.Offer a professional management accounting and financial support service to business divisions, directorates and/or functions.While the role is...