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Housing Management Officer

1 month ago

Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment Limited Full time

Housing Management Officer Role

We are seeking a skilled Housing Management Officer to join our team at Hays Specialist Recruitment Limited. As a Housing Management Officer, you will be responsible for providing a customer-focused and consistent temporary accommodation (TA) support service, while undertaking the full range of housing management duties.

Key Responsibilities:

  • Assist the team in providing a customer-focused and consistent TA support service
  • Undertake the full range of housing management duties
  • Travel to areas of the Central North of the City, including the clean air zone
  • Follow up on queries and complaints from residents, Councillors, and MP's
  • Perform administration functions as part of a team

Requirements:

  • Up-to-date knowledge and understanding of housing landlord and tenant policy and procedures
  • Good case management, planning, and organising skills
  • Ability to undertake risk assessments and implement/monitor safe working practice
  • Understanding of and ability to comply with relevant legislation, including health and safety and equality in service delivery, service provision, and employment

What You'll Get:

  • A full-time, temporary role based in Birmingham
  • A 3-month ongoing contract open to extension
  • A Grade 3 position, with a rate of £12 + holiday allowance for the first 13 weeks before increasing to £13.20 per hour + holiday allowance (PAYE)

About the Role:

This role is an ASAP start, and you will be required to hold a current full driving licence and have business insurance for your vehicle, enabling site visits to take place. The post holder will be expected to travel to areas of the Central North of the City, including the clean air zone. If you are successful, you will be required to follow up on queries and complaints from residents, Councillors, and MP's. There will also be administration functions to perform as part of a team.

What You'll Need to Succeed:

You will need up-to-date knowledge and understanding of housing landlord and tenant policy and procedures where pertinent to the role, good case management, planning, and organising skills. An ability to undertake risk assessments and implement/monitor safe working practice is required. It is also important to have an understanding of and ability to comply with relevant legislation, including health and safety and equality in service delivery, service provision, and employment.

About Hays Specialist Recruitment Limited:

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy, and Disclaimers which can be found at hays.co.uk