Control Centre Advisor

3 days ago


Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time
Job Title: Control Centre Advisor

We are seeking a highly skilled and motivated individual to join our team as a Control Centre Advisor. This is a fantastic opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and support to our clients.

Job Summary:

The successful candidate will be responsible for handling customer inquiries, providing solutions, and ensuring a high level of customer satisfaction. This role requires excellent communication skills, a strong attention to detail, and the ability to work effectively in a team environment.

Key Responsibilities:
  • Handle customer inquiries via phone, email, and other communication channels
  • Provide solutions and resolve customer issues in a timely and professional manner
  • Work collaboratively with the team to achieve customer satisfaction and business objectives
  • Maintain accurate records and reports to ensure compliance with company policies and procedures
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application.



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