Logistics Coordinator

24 hours ago


Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time
Logistics Planner / Control Centre Dispatcher / Customer Service Advisor

Full-time permanent role available for a skilled Logistics Planner to join our client's busy team. As a key member of the control centre, you will be responsible for coordinating logistics, dispatching teams, and providing exceptional customer service.

Key Responsibilities:

  • Receiving and processing calls for assistance via electronic data transfer, fax, and telephone
  • Recording customer details and updating computer databases
  • Communicating with teams via radio, telephone, fax, and mobile data
  • Monitoring progress and keeping all parties informed
  • Providing customers with quotations for roadside and workshop services
  • Receiving and verifying payments for work
  • Carrying out invoicing for company work to motoring organisations

Requirements:

  • Excellent planning and memory skills
  • Strong team skills and communication abilities
  • Excellent customer service skills and telephone manner
  • Ability to work a 4-day on, 4-day off shift pattern with 12-hour shifts

Benefits:

  • Competitive salary of £29,200 per annum
  • Additional bonus of £3,000 after two years of continuous service
  • Plenty of overtime opportunities available

Location:

Close to Burgess Hill, with free parking available on site.



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