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Logistics Coordinator

2 months ago

Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time
Job Summary

We are seeking a highly skilled and motivated Logistics Coordinator to join our team at First Recruitment Services. As a Logistics Coordinator, you will play a critical role in ensuring the smooth operation of our logistics and customer service functions.

Key Responsibilities
  • Receive and process customer calls for assistance, providing timely and effective solutions to their queries.
  • Monitor and update job records, ensuring accurate and up-to-date information is maintained.
  • Communicate with colleagues and stakeholders via various channels, including radio, telephone, and mobile data.
  • Provide customers with quotations for roadside and workshop services, and receive and verify payment for work completed.
  • Carry out invoicing for company work to motoring organizations, and update computer and paper records as necessary.
Requirements
  • Excellent planning and memory skills, with the ability to monitor multiple incidents simultaneously.
  • Strong team skills, with the ability to work effectively with colleagues in a fast-paced environment.
  • Excellent customer service skills, with a professional and courteous telephone manner.
  • Ability to work a 4-day on, 4-day off shift pattern, with 12-hour working shifts.
What We Offer
  • A competitive salary package, including a standard hourly rate and opportunities for overtime.
  • A comprehensive benefits package, including plenty of free parking on site.
  • The opportunity to work for a well-established and reputable organization, with a strong commitment to customer service.