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Control Centre Advisor

2 months ago


Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time
Job Title: Control Centre Advisor

We are seeking a highly skilled and motivated individual to join our team as a Control Centre Advisor. This is a fantastic opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and support to our clients.

Job Summary:

The successful candidate will be responsible for handling customer inquiries, providing solutions, and ensuring a high level of customer satisfaction. This role requires excellent communication skills, a strong attention to detail, and the ability to work effectively in a team environment.

Key Responsibilities:
  • Handle customer inquiries via phone, email, and other communication channels
  • Provide solutions and support to customers, ensuring a high level of satisfaction
  • Work effectively in a team environment to achieve business objectives
  • Develop and maintain a strong understanding of our products and services
  • Continuously improve processes and procedures to enhance customer experience
Requirements:
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work effectively in a team environment
  • High level of attention to detail and organizational skills
  • Ability to adapt to changing priorities and deadlines
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, please submit your application today.