Commercial Debt Recovery Expert

3 days ago


Worcester, Worcestershire, United Kingdom CV-Library Full time

We are seeking a highly skilled and experienced Customer Service and Collections Professional to join our team. The successful candidate will have previous experience in collections or customer services and a strong background in negotiations and conflict resolution.

About the Company:

Our company is a leading provider of customer service and collections solutions, serving a wide range of industries across the UK. We offer a competitive compensation package, including an estimated salary of £30,000 - £40,000 per annum, depending on experience.

Responsibilities:
  1. Contacting debtors via phone, email, and letters to retrieve outstanding payments
  2. Developing and implementing effective collections strategies to minimize debt write-offs
  3. Building and maintaining strong relationships with clients and customers
  4. Providing exceptional customer service and resolving customer complaints in a timely and efficient manner
  5. Staying up-to-date with industry regulations and ensuring compliance at all times


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