Channel Account Manager

4 weeks ago


London, Greater London, United Kingdom Freshworks Full time

Company Overview

Freshworks is a leading provider of cloud-based software solutions that enable businesses to deliver exceptional customer experiences. Our innovative platform includes Freshdesk, Freshsales, Freshmarketer, and Freshservice, among others.

Job Summary

We are seeking a highly skilled Channel Account Manager to join our team in Southern Europe. As a key member of our channel development team, you will be responsible for managing and expanding our strategic partnerships in the region, driving revenue growth and delivering exceptional results.

Key Responsibilities

  • Develop and execute comprehensive strategies for partner engagement, focusing on high-value opportunities in the EX/CX space.
  • Strategically manage and expand major channel partnerships in the Southern Europe region, driving substantial revenue growth.
  • Mentor and inspire a team, fostering a culture of innovation and excellence in partnership management.
  • Collaborate with regional business heads and cross-functional teams to align partnership strategies with overall business objectives.
  • Establish and maintain strong executive relationships with key partners, ensuring mutual growth and success.

Requirements

  • 5+ years of experience in SaaS or channel sales, with a focus on strategic partnership management.
  • Demonstrated success in developing and executing high-impact partner strategies.
  • Strong ability to engage and influence C-level executives, with excellent presentation and communication skills.
  • Native level written and oral communication skills in Spanish is essential. Fluency in Italian and French is also advantageous.

What We Offer

  • Private Medical Insurance
  • Employer Pension
  • Company funded Life & Long-Term Disability insurance
  • Free yoga classes twice a week
  • Company Funded Employee Assistance Program (EAP) for both you and your family
  • 25 days annual Paid-Time-Off (PTO)
  • Long Service Awards
  • Public Transport Reimbursement
  • Discounted Tax Support Services

About Freshworks

Freshworks is a global company with a diverse and inclusive workplace culture. We believe in creating a work environment that enables everyone to find their true potential, purpose, and passion. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities, and the business.



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