Student Services Coordinator
2 days ago
We are a rapidly expanding global language school dedicated to empowering students through language learning and cultural experiences.
Our diverse range of courses includes General English, French, German, Academic and Exam preparation, Electives, Pathway programmes, and Professional Certificate programmes.
We strive to provide high-quality motivating English courses that stimulate and challenge students, achieving our mission of transforming lives through education.
As a Student Services and Hospitality Intern, you will play a key role in ensuring a smooth orientation experience for new students and fostering a customer service-focused culture for improved student retention.
The position involves leading engaging social programme activities, addressing student inquiries promptly, and efficiently managing and resolving student issues and complaints.
You will collect and analyse feedback to continuously improve and enhance the student experience, contributing to our vision of changing lives through education.
To succeed in this role, you should possess strong communication and interpersonal skills, proficiency in Microsoft Office Suite, and the ability to work both independently and within a team.
A positive attitude, adaptability, and a customer-focused mindset with a passion for assisting others are essential qualities required for this position.
The ideal candidate will be able to maintain high levels of student satisfaction scores and feedback, respond promptly and effectively to student inquiries, and successfully resolve student issues or complaints.
In return, we offer full-time interns committing up to 40 hours per week a stipend of £150 per week along with paid public transport expenses. Part-time interns will receive a complimentary morning English course, committing up to 20 hours per week, during the afternoon/evening.
Internship duration is 3 to 6 months, providing valuable work experience and opportunities for professional growth.
Estimated Annual Salary: £7,800 - £15,600
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