Student Success Manager

22 hours ago


Leeds, Leeds, United Kingdom Arden University Full time
About the Opportunity

We are seeking a highly motivated individual to oversee and manage our Peer Mentor Programme for distance learning students.

As a Student Success Manager, you will be responsible for developing and managing the programme, coordinating relationships between academic staff and students, and fostering collaboration and community.

You will work closely with the Academic Persistence Programme team to support retention goals and monitor student engagement.

Track, analyse, and report on student data to inform programme improvements and enhance outcomes.

Your Responsibilities
  • Develop and manage the Peer Mentor Programme for distance learning students.
  • Act as a student advocate, coordinating relationships between academic staff and students.
  • Collaborate with the Academic Persistence Programme team to support retention goals.
  • Track, analyse, and report on student data.
About You

We're looking for an enthusiastic, proactive, and detail-oriented individual who is committed to making a positive impact on students' academic journeys.

To be successful in this role, you should have:

  • A strong passion for student success and higher education.
  • Experience in event coordination or student support.
  • Previous experience in supporting students, handling complaints, and using CRMs or student records systems.
  • Knowledge of data protection principles and student development theory.
Why Arden

At Arden University, we are proud to be a Disability Confident Employer and an Equal Opportunities Employer.

We celebrate diversity and are committed to creating a diverse and inclusive workplace.

We welcome applications from all groups and actively ensure that our recruitment and selection processes do not discriminate based on age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.



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