Education and Student Experience Specialist

1 day ago


Leeds, Leeds, United Kingdom English Path Full time
About the Role

The Student Services and Hospitality Intern will work closely with the Social Media Executive to enhance our online presence and be an integral part of the dedicated Student Services team. Key responsibilities include welcoming new students, fostering a customer service-focused culture for improved student retention, leading diverse social program activities, addressing student inquiries promptly, efficiently managing and resolving student issues and complaints, collecting and analysing feedback for continuous improvement, coordinating with EP head office on post-arrival service matters, contributing to managing student accommodation, and assisting with administrative tasks.

This unique position requires strong communication and interpersonal skills, proficiency in Microsoft Office Suite, ability to work independently and within a team, positive attitude, and adaptability in a dynamic environment. Familiarity with the education industry and study abroad programs is beneficial.



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