Visiting Scheme Manager

1 month ago


Bournemouth, Bournemouth, United Kingdom Clarion Housing Group Full time
About the Role

We are seeking a highly organized and customer-focused Visiting Scheme Manager to join our team at Sandringham Court in Bournemouth. As the first point of contact for residents, you will be responsible for managing the day-to-day operations of the building, including organizing repairs and maintenance, managing contractors, and ensuring the well-being and independence of our residents.

Key Responsibilities
  • Manage the general maintenance of the building, including organizing repairs and maintenance of communal areas and the structure of the property.
  • Manage contractors, including weekly cleaning, gardening, and bimonthly window cleaning.
  • Develop and nurture good working relationships with residents, contractors, and clients.
  • Provide excellent communication and customer service skills to resolve resident complaints and leasehold enquires.
  • Use applications such as Outlook and Word to manage tasks and communicate with residents and contractors.
Requirements
  • Good standard of IT knowledge and understanding.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Organized and able to manage multiple tasks.
  • Good understanding of building maintenance.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we would love to hear from you.



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