Retail Operations Manager
2 days ago
**Company Overview**
Ad Warrior is a forward-thinking company that values its employees and strives to provide an exceptional working environment.
**Job Summary**
We are seeking an experienced Retail Operations Manager to join our team in Bournemouth. As a key member of our retail operations team, you will be responsible for managing the day-to-day activities of our Superstore, ensuring excellent customer service, and driving sales growth.
**Key Responsibilities**
- Manage general Superstore operations, working closely with the Online Retail Manager and Superstore Operations Manager
- Ensure the Sales and Service Model is followed, maximizing profitability through developing sales and cost control
- Drive excellent standards of customer service in store through coaching, in line with the Sales and Service Model
- Maintain knowledge of Premier League Retail trends and identify opportunities to maintain competitive edge
- Drive the team to achieve store targets and KPIs, including Sales, Average Transaction Value (ATV), Items Per Transaction (IPT), and Premier League Visit Football visits
**Requirements**
- Previous retail management experience, preferably from a fast-paced environment
- Commercial acumen and proficiency in using Microsoft Office, particularly Microsoft Excel
- Flexibility to work at weekends and on match days
**What We Offer**
- Estimated salary: £45,000 - £55,000 per annum, depending on experience
- Free onsite parking
- Discounts at the club Superstore
- Discounts and benefits from partners and local businesses
- Club pension & Life Assurance Scheme
- Employee Assistance Programme (EAP) by Health Assured
- Paid parental leave (bank of five days per year)
- Club events or other social events throughout the year run by our club social team
- Paid days leave on your birthday
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