Retail Operations Manager

2 days ago


Bournemouth, Bournemouth, United Kingdom Ad Warrior Full time

**Company Overview**

Ad Warrior is a forward-thinking company that values its employees and strives to provide an exceptional working environment.

**Job Summary**

We are seeking an experienced Retail Operations Manager to join our team in Bournemouth. As a key member of our retail operations team, you will be responsible for managing the day-to-day activities of our Superstore, ensuring excellent customer service, and driving sales growth.

**Key Responsibilities**

- Manage general Superstore operations, working closely with the Online Retail Manager and Superstore Operations Manager

- Ensure the Sales and Service Model is followed, maximizing profitability through developing sales and cost control

- Drive excellent standards of customer service in store through coaching, in line with the Sales and Service Model

- Maintain knowledge of Premier League Retail trends and identify opportunities to maintain competitive edge

- Drive the team to achieve store targets and KPIs, including Sales, Average Transaction Value (ATV), Items Per Transaction (IPT), and Premier League Visit Football visits

**Requirements**

- Previous retail management experience, preferably from a fast-paced environment

- Commercial acumen and proficiency in using Microsoft Office, particularly Microsoft Excel

- Flexibility to work at weekends and on match days

**What We Offer**

- Estimated salary: £45,000 - £55,000 per annum, depending on experience

- Free onsite parking

- Discounts at the club Superstore

- Discounts and benefits from partners and local businesses

- Club pension & Life Assurance Scheme

- Employee Assistance Programme (EAP) by Health Assured

- Paid parental leave (bank of five days per year)

- Club events or other social events throughout the year run by our club social team

- Paid days leave on your birthday



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