Customer Experience Specialist

2 days ago


Norwich, Norfolk, United Kingdom Norwich Full time

Location: Norwich

Overview: We are recruiting for a Sales Assistant to join our team in Norwich. If you love retail, this could be the perfect opportunity for you.

About the Role: No two days are the same here at Savers and we're looking for someone with a positive can-do attitude, who loves getting involved and working as part of a team.

Key Responsibilities:

  • Maintaining high store standards to ensure a great customer experience
  • Building strong relationships with customers and colleagues alike
  • Working flexibly across mornings, afternoons, evenings and weekends
  • Receiving training and development opportunities to help you grow in your role

Benefits:

  • A competitive salary of £8.65 - £11.90 per hour
  • Up to 33 days holiday entitlement per year
  • Company sick pay and pregnancy loss policy
  • Access to an app that gives you power over your pay and supports financial wellbeing through Wagestream
  • Free digital healthcare services including digital GP appointments and mental health consultations through Aviva Digicare Workplace+
  • A discount card with our sister company, Superdrug, offering discounts with over 3,000 retailers
  • An Employee Assistance Programme with Retail Trust
  • A clear progression plan, steered by us and driven by you

What We're Looking For:

  • A passion for the products we sell
  • The ability to work in a fast-paced retail environment
  • A love of teamwork and getting stuck in

Next Steps: If your application stands out, you will be contacted to arrange a phone interview within 14 days of application.



  • Norwich, Norfolk, United Kingdom Glue Resourcing Full time

    Customer Experience SpecialistAbout the RoleWe are seeking a skilled Customer Experience Specialist to join our team at Glue Resourcing. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support.Key ResponsibilitiesRespond to customer care requests in a timely and professional mannerWork...


  • Norwich, Norfolk, United Kingdom BT Group Full time

    About the RoleWe're looking for a Customer Experience Specialist to join our team at EE. As a Customer Experience Specialist, you'll be the face of our brand, responsible for providing an exceptional customer experience and building lasting relationships with our customers.Key ResponsibilitiesProvide personalized service to customers, understanding their...


  • Norwich, Norfolk, United Kingdom beBee Professionals Full time £20,000 - £30,000

    As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Handle customer inquiries and...


  • Norwich, Norfolk, United Kingdom Glue Resourcing Full time

    Job DescriptionClient Care Helpdesk CoordinatorNorwich£32,000 per annum plus profit shareThe Opportunity We are seeking to recruit an exceptional Customer Experience Specialist to elevate our customer experience to the next level. In this role, you will be the front-line support, responding to customer care requests and ensuring every issue is handled with...

  • Sales Assistant

    4 weeks ago


    Norwich, Norfolk, United Kingdom Frasers Group Full time

    Key ResponsibilitiesWe are seeking a highly motivated and customer-focused Sales Assistant to join our team at Frasers Group. As a Sales Assistant - Customer Experience Specialist, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key Responsibilities:Provide a warm and...


  • Norwich, Norfolk, United Kingdom Costa Coffee Full time

    About the RoleAt Costa Coffee, we're passionate about delivering exceptional customer experiences. As a Barista, you'll play a vital role in crafting memorable moments for our customers.Key ResponsibilitiesCrafting high-quality coffee drinks that exceed customer expectationsProviding warm and welcoming service to our customersMaintaining a clean and...


  • Norwich, Norfolk, United Kingdom Smiggle Full time

    **About the Role:**We're looking for a passionate salesperson to join our Smiggle team and create a unique experience for our customers and colleagues. If you have a passion for stationery and enjoy interacting with people, this could be the perfect opportunity for you.**Key Responsibilities:**Provide exceptional customer service and contribute to a positive...


  • Norwich, Norfolk, United Kingdom BT Group Full time

    About the RoleWe're looking for a talented individual to join our team as a Retail Advisor. As a Retail Advisor, you'll be the face of our brand, responsible for providing an exceptional customer experience and building lasting relationships with our customers.Key ResponsibilitiesProvide expert advice and guidance to customers on our products and...


  • Norwich, Norfolk, United Kingdom Anglian Home Improvements Full time

    Key Responsibilities:Engage with customers via various channels to address inquiries, resolve issues, and provide assistance.Analyse customer concerns and proactively identify solutions.Develop a deep understanding of our products and services to effectively guide customers.Exhibit outstanding communication skills to convey information clearly and...

  • Sales Associate

    1 day ago


    Norwich, Norfolk, United Kingdom Frasers Group Full time

    Job OverviewWe are seeking a highly motivated Sales Associate to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service and creating a welcoming environment for our customers.Key Responsibilities:Customer Interaction: Greet customers with a warm and sincere welcome, ensuring they...

  • Team Leader

    4 weeks ago


    Norwich, Norfolk, United Kingdom Card Factory Full time

    pbJob Introduction/b/ppbLocation:/b UK and Ireland/ppbContracted Hours Available:/b 10/ppbRole Responsibility/b/ppWe are passionate about celebrating our customers' life moments and are now looking for a Team Leader to help us achieve this goal./ppAs a Team Leader, you will be responsible for supporting your Store Manager in their goals to deliver commercial...

  • Team Leader

    4 weeks ago


    Norwich, Norfolk, United Kingdom Card Factory Full time

    Job IntroductionLocation: Our stores across the UK and IrelandContracted Hours Available: 10Role ResponsibilityWe are passionate about celebrating our customers' life moments and are looking for a Team Leader to help us achieve this.As a Team Leader, you will support your Store Manager in delivering commercial growth and developing a team culture that puts...

  • Team Leader

    3 weeks ago


    Norwich, Norfolk, United Kingdom Card Factory Full time

    Job IntroductionLocation: Our stores across the UK and IrelandContracted Hours Available: 10Role ResponsibilityWe are passionate about celebrating our customers' life moments and are now looking for a Team Leader to help us achieve this.As a Team Leader, you will be responsible for supporting your Store Manager in their goals to delivering commercial growth...


  • Norwich, Norfolk, United Kingdom Glue Resourcing Full time

    Customer Experience ChampionNorwich£32,000per annum plus profit shareThe OpportunityWe are seeking a diligent Customer Experience Champion to elevate our customer experience to the next level. In this role, you will be the first point of contact for customer inquiries and concerns, providing prompt and effective support to ensure every issue is handled with...


  • Norwich, Norfolk, United Kingdom Partner Retail Services Full time

    Role Summary:As a Retail Assistant at Partner Retail Services, you will play a vital role in delivering exceptional customer experiences and embodying the brand's ethos. Your main focus will be on enriching customers' connected lives through unrivalled interactions, introducing them to Samsung's products and services.Key Responsibilities:Customer Training:...

  • Sales Assistant

    3 weeks ago


    Norwich, Norfolk, United Kingdom Flannels Full time

    Key Responsibilities:To provide exceptional customer service and ensure a warm welcome to all customers.To ask open-ended questions to understand customer needs and preferences.To recommend and locate merchandise that meets customer needs, while providing information on in-store offers and promotions.To process cash and card transactions efficiently and...


  • Norwich, Norfolk, United Kingdom Partner Retail Services Full time

    Role Summary:As a Retail Assistant at Partner Retail Services, you will play a vital role in delivering exceptional customer experiences and driving sales growth. Your main focus will be on enriching customers' connected lives through unrivalled interactions, introducing them to Samsung's products and services.Key Responsibilities:Customer Training: Assist...


  • Norwich, Norfolk, United Kingdom Partner Retail Services Full time

    Role Summary:​As a Retail Assistant at Partner Retail Services, you will play a vital role in delivering exceptional customer experiences through unrivalled interactions, introducing customers to Samsung's products and services. Your main focus will be on enriching customers' connected lives.Key Responsibilities:​Assist customers in understanding and...


  • Norwich, Norfolk, United Kingdom Hollywood Bowl Group Full time

    About the Role As a Team Member at Hollywood Bowl Group, you will be at the forefront of delivering exceptional customer experiences. You will be responsible for creating lasting memories for our customers by providing outstanding service and support. Your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent...

  • Service Advisor

    3 weeks ago


    Norwich, Norfolk, United Kingdom Group 1 Automotive Full time

    Job DescriptionAs a Service Advisor at Group 1 Automotive, you will be the main point of contact for all customer communication while their vehicle is undergoing maintenance and repair in our Retail Centre.Key responsibilities include providing an outstanding level of customer care, booking service and repair work, and keeping customers fully informed of...