Clinical Administrative Coordinator
4 days ago
We are seeking a highly skilled Clinical Administrative Coordinator to join our team at Betsi Cadwaladr University Health Board in North Wales. The successful candidate will play a crucial role in providing administrative support to the Emergency Care Directorate, ensuring seamless patient care and effective communication.
Key Responsibilities:- Patient Communication: Respond to telephone enquiries from patients, families, and other agencies in a professional, helpful, and sensitive manner, using discretion and judgment to resolve queries.
- Documentation Management: Process ward documentation admissions and discharges efficiently, utilizing WPAS to manage referrals, waiting lists, and appointments for all patients.
- Record Keeping: Maintain accurate and up-to-date records, including case-notes, their content, and other relevant documentation, adhering to strict confidentiality standards.
- Stationery and Supplies: Monitor and maintain stationery supplies for the ward, ensuring timely replenishment and efficient use of resources.
- Qualifications: Maths/English GCSE or equivalent experience is essential; NVQ 2 in administration or equivalent experience is desirable.
- Experience: Extensive experience in AMU clerical/office/reception/ward duties is required, with a proven track record of working effectively in a busy environment.
- Skills: Excellent communication skills, ability to work well in a team, and proficiency in WPAS/Casenote tracking/Stream/Symphony/EAS are essential.
Betsi Cadwaladr University Health Board is the largest health organisation in Wales, providing a comprehensive range of primary, community, mental health, acute, and elective hospital services to a population of around 700,000 across North Wales.
What We Offer:- A competitive salary of £23,745 - £28,890 per annum (dependent on experience).
- A chance to work in a dynamic and supportive environment, contributing to the delivery of high-quality patient care.
- Ongoing training and development opportunities to enhance your skills and career prospects.
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