Dental Practice Coordinator
3 weeks ago
We are seeking a highly organized and customer-focused individual to join our team as a Dental Receptionist at Bupa Dental Care in Bangor, Northern Ireland.
Key Responsibilities:- Meet and greet patients, providing a positive first impression and exceptional patient experience.
- Manage appointments, answer phone calls, and update patient records with accuracy and efficiency.
- Coordinate care packages for patients, ensuring seamless communication with clinicians.
- Promote and upsell Bupa Dental Care products and services, including plan options, finance, and insurance claims.
- Develop strong relationships with patients, colleagues, and external partners.
- Support the Practice Manager and clinical team to maintain a smooth-running practice.
- Handle patient payments and maintain confidentiality.
- Positive attitude and professionalism in a fast-paced environment.
- Previous administration or reception experience, preferably in a healthcare setting.
- Strong communication skills, both written and verbal.
- Proficiency in Microsoft Word and Outlook, with excellent organizational skills.
- Previous experience promoting company products and services.
- Dentally experience is a plus.
- Competitive pay rates and opportunities for training and development.
- Access to MyHealthcare, providing quick and easy support for various health-related issues.
- My Bupa Extras, offering discounts at top retailers and gyms.
- Employee Assistance Programme (EAP), Family Mental HealthLine, and Personal Energy.
- Discounted dental insurance for immediate family members.
- Cycle to Work Scheme, free annual Flu vaccine, and Bupa's Menopause Plan.
- Wagestream, providing access to income before payday.
- Access to career pathways and support throughout your working life.
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