Dental Practice Coordinator

3 weeks ago


Bangor, Gwynedd, United Kingdom Bupa Dental Care Full time
Exciting Opportunity: Dental Receptionist at Bupa Dental Care

We are seeking a highly organized and customer-focused individual to join our team as a Dental Receptionist at Bupa Dental Care in Bangor, Northern Ireland.

Key Responsibilities:
  • Meet and greet patients, providing a positive first impression and exceptional patient experience.
  • Manage appointments, answer phone calls, and update patient records with accuracy and efficiency.
  • Coordinate care packages for patients, ensuring seamless communication with clinicians.
  • Promote and upsell Bupa Dental Care products and services, including plan options, finance, and insurance claims.
  • Develop strong relationships with patients, colleagues, and external partners.
  • Support the Practice Manager and clinical team to maintain a smooth-running practice.
  • Handle patient payments and maintain confidentiality.
Requirements:
  • Positive attitude and professionalism in a fast-paced environment.
  • Previous administration or reception experience, preferably in a healthcare setting.
  • Strong communication skills, both written and verbal.
  • Proficiency in Microsoft Word and Outlook, with excellent organizational skills.
  • Previous experience promoting company products and services.
  • Dentally experience is a plus.
What We Offer:
  • Competitive pay rates and opportunities for training and development.
  • Access to MyHealthcare, providing quick and easy support for various health-related issues.
  • My Bupa Extras, offering discounts at top retailers and gyms.
  • Employee Assistance Programme (EAP), Family Mental HealthLine, and Personal Energy.
  • Discounted dental insurance for immediate family members.
  • Cycle to Work Scheme, free annual Flu vaccine, and Bupa's Menopause Plan.
  • Wagestream, providing access to income before payday.
  • Access to career pathways and support throughout your working life.


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