Medical Receptionist

4 weeks ago


Nantwich, Cheshire East, United Kingdom Nantwich Health Centre Full time

Job Summary

Nantwich Health Centre is seeking a reliable and enthusiastic individual to fill the role of Medical Receptionist. The successful candidate will be responsible for welcoming and dealing with patients in a positive and friendly manner.

Main Duties

The Medical Receptionist will be responsible for answering inbound calls and booking appointments using the EMIS system. They will also deal with patient queries and requests over the telephone and at the front desk.

Key Responsibilities

  • Work closely with the practice team to provide efficient and effective delivery of high-quality reception, administrative, and secretarial support.
  • Liaise directly with patients/visitors to ensure they are routed to the most appropriate service to meet their requirements.
  • Process prescription requests and advise patients of relevant charges for private services.
  • Monitor the flow of patients into consulting/treatment rooms and maintain accurate and precise coding on computer records.

Requirements

  • Minimum 2 years customer service/reception/administration experience.
  • Excellent communication skills and ability to work well under pressure.
  • Good IT skills and ability to learn new systems.

About Us

Nantwich Health Centre is a family-friendly practice consisting of 8 GPs, 2 Practice Nurses, 1 GP Assistant, and 1 Health Care Assistant. We require someone with a solid work ethic, adaptability, and a willingness to go the extra mile.



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