Housing Support Specialist
7 days ago
We specialise in delivering personalised housing, care, and support services to help people across England live independently.
Job SummaryWe are recruiting for a Project Worker at our Homelessness Service, Victoria House, Manchester. This role is an excellent opportunity for individuals who are passionate about making a real difference in people's lives.
Salary and BenefitsThe salary for this position is £12.50 per hour, with opportunities for flexible working and a range of benefits including at least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays).
Key Responsibilities- Provide support to encourage customers to maximise their potential and independence.
- Assess customers' needs by writing and updating support plans.
- Be a first point of call to receive and direct all customer queries.
- Develop relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity.
- Liaise with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education.
- Handle occasional emergency situations.
- Keep accurate and high-quality written records.
- Experience of working with adults who have experienced homelessness.
- Enthusiastic and flexible with a strong 'can-do' attitude.
- Ability to work as part of a team and on own initiative.
- Strong organisational skills as well as functional literacy and numeracy.
- Ability to react quickly to changing priorities whilst working to deadlines and targets.
- NVQ3 in Health and Social Care, or willingness to work towards is essential.
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